Stephy Fernandez

⭐⭐⭐⭐⭐ I want to give a huge shoutout to Stephanie at Napleton Ford of Oak Lawn for going above and beyond to make our deal happen! My wife and I came in with specific expectations and a budget we wan Napleton Ford of Oak Lawn for going above and beyond to make our deal happen! My wife and I came in with specific expectations and a budget we wanted to stay within. Stephanie took the time to listen, explain our financing options, and work through the numbers with us. She never made us feel pressured or rushed and made sure we understood everything every step of the way. What impressed me most was her willingness to negotiate and actually find solutions. She worked hard to get us a deal we felt comfortable with while respecting our budget and priorities. Buying a vehicle can be stressful, especially when balancing a trade-in, financing, and monthly payments. Stephanie made the entire experience feel collaborative rather than transactional. She didn’t just try to sell us a car, she listened, advocated for us, and made things happen! Thank you, Stephanie, for your patience, transparency, and dedication. My wife and I truly appreciate everything you did for us. If you’re shopping at Napleton Ford of Oak Lawn, I highly recommend asking for Stephanie! More

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Being a buyer from out of state Stefanie made everything smooth and comfortable without being overwhelming!! I appreciated everything that she and the finance team did for me. smooth and comfortable without being overwhelming!! I appreciated everything that she and the finance team did for me. More

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Walked into the dealer not knowing what car was best,Stephanie helped me out walkout with a nice car and good price , rlly nice and helpful thank u! best,Stephanie helped me out walkout with a nice car and good price , rlly nice and helpful thank u! More

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The sales staff were friendly, knowledgeable and efficient. They made the entire car buying experience easy. efficient. They made the entire car buying experience easy. More

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Bill, Tommy and Pj did such an amazing job assisting with my Ford Escape! Incredible customer service! my Ford Escape! Incredible customer service! More

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Mitchell was excellent! Seamless purchase. Marc and finance was also very informative and took his time with us. Seamless purchase. Marc and finance was also very informative and took his time with us. More

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Stephanie was great, got the deal worked out and flew in all the way from Texas and everything was what we agreed on all the way from Texas and everything was what we agreed on More

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Easy to look at cars very friendly people made the experience of buying a car exciting experience of buying a car exciting More

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Very informative and helpful making my process in purchasing a new vehicle effortless. Very quick process. purchasing a new vehicle effortless. Very quick process. More

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I had an excellent experience purchasing my vehicle. The entire process was professional, efficient, and completely transparent from start to finish. The staff was knowledgeable, patient, and took the t The entire process was professional, efficient, and completely transparent from start to finish. The staff was knowledgeable, patient, and took the time to answer all of my questions without any pressure. More

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