Steve Arbaugh

We went into Red River Chevrolet to look at a used truck that was on the lot, not necessarily to buy that day. In fact, this truck had just been traded, and was not yet ready for sale. We spoke to Steve b that was on the lot, not necessarily to buy that day. In fact, this truck had just been traded, and was not yet ready for sale. We spoke to Steve briefly, asking about a 1996 Toyota Camry we were thinking about using as a trade-in; he said he would need to look at it first (We had expected that.). It was getting close to closing time, and we weren't in the Camry, but told Steve we could bring it in within half an hour, which we did. The Camry was given a test-drive (We told them beforehand that the car was mechanically sound as far as we knew, a couple of very minor things such as outside door handle that needed replacing...)and they told us that they couldn't believe how smoothly the car rode. They gave us an approximate trade-in value and then a VERY good price on the 1992 GMC 1-ton truck we were considering. We wanted the truck but it would be a couple of days before we would know about a loan approval from our bank. Steve kept in close contact by phone with me until the loan was approved. We then returned to Red River to finish with the paperwork (and, of course payment). He introduced us to Perry Tuminello, who went over paperwork with us to make sure we understood everything and answered questions. Both men were VERY FRIENDLY, COURTEOUS, AND PROFESSIONAL. Both were also KNOWLEDGEABLE about the product (truck) and its various features. After the sale, Steve followed up a couple of times to make sure we were happy with our purchase and that we had no problems with it. He also let us know when the license plates came in so that we weren't driving with temp plates for any length of time(about 2 weeks was all). And the cookies as a "thank you" gift were great too. We have bought vehicles from Red River Chevrolet in the past and have also recommended them to others. We will likely buy our next vehicle from Red River sometime in the future. More

Print