Steve Broucek | Page 21

Pleased. Steve was friendly, helpful, & knowledgeable, and answered all questions. Very patient with our decision-making process. He seemed as excited as we Steve was friendly, helpful, & knowledgeable, and answered all questions. Very patient with our decision-making process. He seemed as excited as we were to see the new car. More

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New Luther Westside Client I went into Luther Westside just to see what they had for a good deal and two weeks later, I left with a VW Jetta that I am absolutely crazy about. My I went into Luther Westside just to see what they had for a good deal and two weeks later, I left with a VW Jetta that I am absolutely crazy about. My experience of buying from Luther Westside was positive from beginning to end. The sales personnel and finance personnel made the process both uncomplicated and swift. I received a short, very helpful training session on how to use my new vehicle and I was out of there. I have been completely satisfied with my purchase during this, my first week of traveling with my new car. More

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I was looking for a rare bird: A Passat Wagon with a manual transmission. Turns out West Side had one. I was referred to Steve Broucek by Steve Kahn at Burnsville. I had purchased vehicles from Steve Ka manual transmission. Turns out West Side had one. I was referred to Steve Broucek by Steve Kahn at Burnsville. I had purchased vehicles from Steve Kahn in the past so I knew the experience with Steve Broucek would be good. The car has high mileage but is nearly spotless and running great. The service department had done $1500 worth of work on it to make it ready for sale - nothing major but new brakes all around and everything else gone over. Steve B was really good to work with - very responsive and accommodating. I have no problem with referring friends or being a return customer. More

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Steve was great to work with. Very responsive & knowledgeable about the VW product. He is one of the best people I have worked with in purchasing a new vehicle. All of the staff were great in handl knowledgeable about the VW product. He is one of the best people I have worked with in purchasing a new vehicle. All of the staff were great in handling the final details. More

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The used car we came to see had already been sold. Steve answered all our questions about the CC model. When we told him there was one at another dealership he called a friend there and gave us his name. Th answered all our questions about the CC model. When we told him there was one at another dealership he called a friend there and gave us his name. That car had been held by a deposit earlier that day so we went back to Steve 2days later to talk about a new one. He told us his friend had called and the other deal fell through so the car we wanted was available at the other dealership. He was very gracious and we would have bought a car from him. More

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My husband and I went to Westside VW to purchase two cars a new and a used. We live about 50 minutes away and there are closer VW dealers to our home however I love the experiences I have had in the past whe a new and a used. We live about 50 minutes away and there are closer VW dealers to our home however I love the experiences I have had in the past when dealing with Westside. We had Steve as our salesman; Steve is a wonderful man to deal with he is very knowledgable about VW, friendly, and cares about the customer. I have been a VW customer for many years! You have made my husband a lifetime customer also now. he could not believe what a wonderful experience it was. Thank you for the wonderful service! This dealership make you feel like family. I have and will continue to highly recommend this dealership and salesman to friends and family. It was a wonderful experience, as always! More

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The staff at Luther Westside are so friendly and helpful. Made the experience fun rather than stressful! They knew everything about every car and helped us make an informed decision within our budget. Made the experience fun rather than stressful! They knew everything about every car and helped us make an informed decision within our budget. More

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Westside is a great place to do business! The sales force is knowledgeable and very friendly. Best of all for me, they have been quick to answer questions on E-mail. I would highly recommend the folks at Wes is knowledgeable and very friendly. Best of all for me, they have been quick to answer questions on E-mail. I would highly recommend the folks at Westside! More

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I spoke with Mr. Boucek via telephone and met with him following Saturday as planned. Having told him specifically of the vehicle I wanted, he was very prepared for my visit and had the specific vehicle a following Saturday as planned. Having told him specifically of the vehicle I wanted, he was very prepared for my visit and had the specific vehicle at ready for my inspection. He did not attempt to pressure me into another vehicle of greater price which would have irritated me greatly. We closed the deal quickly which is what I expected. Mr. Boucek was very knowledgeable, and possesses a gracious personality and professional demeanor that made me feel comfortable in purchasing a vehicle from Luther Volkswagen. The only down-side was having to wait two plus hours to complete 10 minutes worth of paperwork. However, it was a Saturday and the sales floor was busy. More

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Steve Broucek is very likeable and was helpful to us and I appreciated his following up with us within a few days after purchase to make sure things were in order. This is the 2nd car we've bought from him I appreciated his following up with us within a few days after purchase to make sure things were in order. This is the 2nd car we've bought from him. We did find it difficult to get to the appropriate price, making multiple calls. I have a sense this was more about the manager than about Steve. I have had very good experience with the people in the service department over the years and it's the closest dealership to my home, so I prefer to go there all things being equal, but it was a lot of work to get them in line with other dealers on price. More

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