This was the worst experience ever, nothing but extra
added stress, extremely poor customer service. I wouldn’t EVER recommend this establishment. They break parts and try to hold you responsible. I don’
added stress, extremely poor customer service. I wouldn’t EVER recommend this establishment. They break parts and try to hold you responsible. I don’t even know how they’re in business! Nucar has the worst customer service, the worst communication. They deserve a negative star. If you like to be treated like crap, disrespected, and take advantage of, then this is the place for you. If not, then RUN and RUN fast!!
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by chelseasalvaty
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dale
I had scheduled an oil change and a software update at
NUCAR. It is a 45 minute drive for me so having a fast and reliable service provider is very important to me. When I dropped my car off I was met by
NUCAR. It is a 45 minute drive for me so having a fast and reliable service provider is very important to me. When I dropped my car off I was met by the service manager and received a very friendly greeting. I was expecting to wait about an hour and a half for the service. To my surprise the software update and oil change was completed in less than an hour. I highly recommend NUCAR for all your service needs and your next car purchase. Great team to work with.. LB another satisfied customer.
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by lbdb389
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
Nucar Ford Saint Albans responded
Your note about receiving fast, reliable service despite the 45-minute drive highlights what we aim to deliver. Our service department is pleased we could complete both your oil change and software update in under an hour for your Ford Explorer. Your recommendation and kind words mean a lot to us.
"Everyone Loves a Nucar!"
"A Legacy of Service and Selection"
"Proud to be part of the community we call home"
Was very pleased with how they handled everything and did
the inspection on the gas tank strap in a very short time
the inspection on the gas tank strap in a very short time
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by prissymurray
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
Nucar Ford Saint Albans responded
Fast, thorough inspections are a priority for our service department. Knowing that we completed the gas tank strap inspection on your Ford F-150 so quickly and smoothly is rewarding. Your praise means a lot to our service department.
"Everyone Loves a Nucar!"
"A Legacy of Service and Selection"
"Proud to be part of the community we call home"
Prompt courteous service.
Work was well done and on time. Would recommend to other people.
Work was well done and on time. Would recommend to other people.
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by BILLVT1
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2026 -
Nucar Ford Saint Albans responded
Knowing you found our service prompt and courteous and that we completed the work on your Ford Maverick on time means a lot to us. Thank you for recommending our service to others.
"Everyone Loves a Nucar!"
"A Legacy of Service and Selection"
"Proud to be part of the community we call home"
Chad went above and beyond.
They completely fix the light for my tires and that was amazing. Thank you!
They completely fix the light for my tires and that was amazing. Thank you!
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by tanyaandharley
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Nucar Ford Saint Albans responded
Hearing your kind words about how our service team went above and beyond to fix the tire warning light on your F-150 means a lot to us. We’re pleased we could resolve that issue for you and appreciate the five-star rating.
"Everyone Loves a Nucar!"
"A Legacy of Service and Selection"
"Proud to be part of the community we call home"
Friendly and professional and kept there word and got
things done at reasonable price! Will go back for service!
things done at reasonable price! Will go back for service!
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by robinkane817
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dale Fullinton
Sep 24, 2026 -
Nucar Ford Saint Albans responded
We’re glad our service team could deliver friendly, professional care on your Ford Escape Hybrid and follow through at a fair price. Knowing you’ll return for service means a lot to us.
"Everyone Loves a Nucar!"
"A Legacy of Service and Selection"
"Proud to be part of the community we call home"
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