Steve Heim
Steve Heim at Grote Automotive - Elkhart

Steve Heim

General Sales Manager

Grote Automotive - Elkhart

1024 N Nappanee St
Elkhart, IN 46514

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4.1
16 Reviews

I’ve been with Grote Automotive for 3 years. I’ve lived in Elkhart County for 20 years, with deep ties to the community. I’m excited to help you into a nicer, newer vehicle as smoothly as possible!

Dealership Experience

4 yrs, 3 mos

Languages Spoken

English English

4.1

16 Reviews

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16 Reviews of Steve Heim

October 01, 2025

Dealership Rating
Employee Rating

The sales process was quick and easy with transparent pricing. I would highly recommend Grote to anyone looking for a vehicle. More

by Rabbit_dsmart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

Grote Automotive - Elkhart responded

Thank you for sharing your experience! We’re glad to hear the process was quick, easy, and transparent. Your recommendation means a lot, and we look forward to helping you again in the future!

August 27, 2025

Dealership Rating
Employee Rating

Excelente personal y atencion specializada en lo que hacen y resposables en su trabajo gracias More

by Álvaro suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Heim, Breanna King

Aug 29, 2025

Grote Automotive - Elkhart responded

¡Muchas gracias, Álvaro! 🙌 Nos alegra saber que nuestro personal le brindó una atención especializada y responsable. Apreciamos mucho su confianza y esperamos verlo nuevamente para seguir atendiéndolo con la misma dedicación. 🚗✨

August 17, 2025

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Employee Rating

Great people. Patient not pushy. Went the extra step to make sure I was happy. More

by beardown77.mn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eric Deam

Aug 19, 2025

Grote Automotive - Elkhart responded

We’re delighted to hear that you experienced patience, care, and a team focused on your satisfaction rather than rushing a sale. It means a lot to us that you felt supported and valued throughout the process. We look forward to seeing you again in the future and helping you with anything you need—whether it’s this vehicle or your next one. Take care, and enjoy your ride!

August 12, 2025

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Employee Rating

Be Aware,I was Very Disappointed after spending Over $18,000,shortly after found out the car had problems brought it to their Attention & was Promised a Resolution,only for them to tell me it's Nothing More

by ladonyatownsend
Recommend Dealer
No

Other Employees Tagged: Daniel Heim

Aug 12, 2025

Grote Automotive - Elkhart responded

Hi Ladonya, We’re very sorry to hear about your disappointing experience and understand your frustration. We always strive to resolve any issues fairly and promptly. Please reach out directly to our management team at 574-325-5000 so we can review your case in detail and work toward a resolution. Your satisfaction is important to us.

August 06, 2025

Dealership Rating
Employee Rating

Grote was a great place to buy a car for my teen driver. So helpful and easy to work with. I will be going there to buy my next car! More

by jrgoshert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Deam

Aug 11, 2025

Grote Automotive - Elkhart responded

Thank you for trusting us to help find the right car for your teen driver! We’re so glad to hear the process was helpful and easy. We look forward to helping you again when it’s time for your next car!

June 11, 2025

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Employee Rating

very professional and patient and friendly service they make you feel like family and kind More

by kusheta40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 30, 2025

Dealership Rating
Employee Rating

Tyler was great. You could tell he was newer but got me into my new ride. The sales manager, Steve, was not the most pleasant. They instantly ran a soft credit check More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Jasso , Richard Jasso

January 30, 2025

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Employee Rating

Dan and Steve are very knowledgeable and accommodating. All questions were answered in a friendly and thorough manner, overall a great car buying experience that went above and beyond. Highly recommend! More

by talyrstevenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Heim

January 30, 2025

Dealership Rating
Employee Rating

Daniel was a great help in finding the right car and the Manager was also very understanding in regards to payments which made the process even better and smoother. More

by daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Heim

January 18, 2025

Dealership Rating
Employee Rating

I went to this dealership on Jan. 9, 2025. After looking at their website and finding a 2020 Ford Edge on site, I went inside and met Eric. I had previously been told on the phone to a More

by purduegaryc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Deam , Richard Jasso

1

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