Steve Johnson | Page 3

Took car in for 22K maintenance and they asked if I wanted to replace cabin & engine filters & I said yes & asked them to check my brakes & needed tire rotation but I was there for 3 hours & all they d wanted to replace cabin & engine filters & I said yes & asked them to check my brakes & needed tire rotation but I was there for 3 hours & all they did was change my oil and said my rotors looked warped and suggested replacement but doesn’t show they rotated my tires or replaced the cabin or engine filters as requested but yet it took them 3 hours and numerous folks came in after I did & left way before me, very disappointed in their service and timeliness only to end up with an oil change More

by pcarter23435 Verified Customer Verified Customer

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Steve Johnson was my salesman and he was absolutely wonderful. He went above and beyond to help me. wonderful. He went above and beyond to help me. More

by darlenehoward.68 Verified Customer Verified Customer

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Quick work. Kept us informed. Very pleasant. Will continue to take car to dealership for other work Kept us informed. Very pleasant. Will continue to take car to dealership for other work More

by Thekilr59 Verified Customer Verified Customer

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Steve was great to deal with! Had a few hiccups, but he went above and beyond. Had a few hiccups, but he went above and beyond. More

by jnbasbjdb Verified Customer Verified Customer

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The personnel at this dealership is outstanding and very professional. I give this five stars. professional. I give this five stars. More

by 1BERNARD Verified Customer Verified Customer

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The service in finance was awful. Had problems from the start. We paid cash. He was not to happy with that. We refused a service contract. And that was the end of politeness. Afte Had problems from the start. We paid cash. He was not to happy with that. We refused a service contract. And that was the end of politeness. After two months had not received the title. Got a letter from DMV about a car that I had traded in. No insurance. Had signed over . But after I went to the DMV. Where I found out that after two months. My trade in was still in my name. And the one that I had purchased was still in the former owners name. Went back to the dealership and was treated like I had no brain. Went to Corporate two days later. And spoke to the title manager and the assistant controller. They were both great. All my paperwork was copied and information sent to DMV. Five days later I received my title. Now the kicker is, I brought it , of course as is. I asked about the second key and the salesman said he could get me one.The door Handel on the drivers side was loose and was also told they could take care of it. I drove the car home. Next morning I was checking out the radio, well it and the Bluetooth would not work. The screen could not move. I went back to the dealership and the finance manager came out checked it out and agreed it was not working and it was a piece of xxxx. I asked about getting it fixed. (Ha ha) I was reminded that once I drove it off the lot it was my problem. Now this car was Advertised with a radio and blue tooth. If they do not work that is False Advertising. I would Never recommend this dealership to even to someone I did not like. More

by p_quackstwo Verified Customer Verified Customer

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Everyone at the dealership was very friendly and helpful. One of the best buying experiences I’ve had. One of the best buying experiences I’ve had. More

by JNNYHTCH Verified Customer Verified Customer

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We enjoyed working with Steve Johnson, Chuck Goodman and Chris Thoman. These guys made the car buying experience easy and enjoyable. We look forward to working with Southern Hyundai again in the future for Chris Thoman. These guys made the car buying experience easy and enjoyable. We look forward to working with Southern Hyundai again in the future for our next vehicle purchase. More

by John V. Verified Customer Verified Customer

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I had an excellent experience at Southern Hyundai Chesapeake. I was immediately greeted by Charles (“Chuck”) Goodman, who took the time to ask me the right questions to find my perfect vehicle. After Chesapeake. I was immediately greeted by Charles (“Chuck”) Goodman, who took the time to ask me the right questions to find my perfect vehicle. After driving my previous car for 12 years, there were a lot of new features to become acquainted with and Chuck patiently walked me through the finer details. Chuck was easy to communicate with, and he made sure I was 100% confident and satisfied with my vehicle-buying decision. The whole team at Southern Hyundai (Chris Thompson and Steve Johnson to name a few others!) were excellent and knowledgeable , and they worked together efficiently to make my purchase a pleasant experience. Thank you all! More

by rachellsimeone Verified Customer Verified Customer

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Sam has always taken care of me and my car when I take it to them. to them. More

by GOVAN.KAREN Verified Customer Verified Customer

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