Steve Neace

I bought a 2022 Ford Escape in March of 2023. I have had nothing but problem after problem with it. Today I was charged $200 for labor for them to find out why my car suddenly shut off while I wa I have had nothing but problem after problem with it. Today I was charged $200 for labor for them to find out why my car suddenly shut off while I was actively driving. $200 and they had my car 25 minutes. The fix, a valve issue, is not covered under my warranty somehow. I have TWO warranties and neither one covers this valve issue. Kicker is, I told the guys for a few oil changes now what my car was doing when I filled it up, they brushed me off. Do NOT buy a vehicle from here More

Report | Print

This dealership is nothing but awful. Their current labor rate is $165 for a Ford dealership?? Had an oil leak on my 2012 escape which I was told by my friend was coming from the oil pan, Their current labor rate is $165 for a Ford dealership?? Had an oil leak on my 2012 escape which I was told by my friend was coming from the oil pan, valve cover and timing cover..Charged me the hour of labor just to shine a flashlight for 10 minutes to tell me what I already knew then quoted me $2500 to fix everything. Mixed in a 1/2 quart of lucas oil stop leak on an oil change and haven't had a problem since. Their new models have so many issues which is why they cant sell anything, This dealership will run you dry. AVOID!! More

Report | Print

This dealership is my go too. I have bought several vehicles from them and was always a painless experience. Always treated like I was family. I have also used them to service I have bought several vehicles from them and was always a painless experience. Always treated like I was family. I have also used them to service my vehicles under warranty and maintenance. Great place More

Report | Print