Steve P
Steve P at CarWise Gurnee

Steve P | Page 2

Sales

CarWise Gurnee

6460 Gurnee Mills Circle West
Gurnee, IL 60031

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29 Reviews

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29 Reviews

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29 Reviews of Steve P

June 09, 2016

Dealership Rating
Employee Rating

Awesome From start to finish the experience at Elite motors was great chase, Steve and Kevin were efficient, knowledgeable, honest and very nice. I recommend More

by Kiasoul
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keough

April 18, 2016

Dealership Rating
Employee Rating

Liars . Long store . If I could give them negative I would . Girls on phone rude and have know idea what is going on , who is who . Put you on hold for long t More

by carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2016

CarWise Gurnee responded

Carlover, My name is Kevin Keough and I am the Customer Satisfaction Manager at Elite Motors in Mundelein. I just read this review and it concerns me. We work hard to maintain a very high customer satisfaction rating. I am unaware of your issue with us and I would like to understand it. I will do everything reasonable to make it right with you. Please me at 847-949-9933 X124 or email me at kevink@elitemotorsonline.com. I look forward to hearing from you and resolving your dissatisfaction with us.

December 29, 2015

Dealership Rating
Employee Rating

2012 Audi Q5 Purchase After getting my first job out of college and being in the position for a year I decided it was time to get rid of my parent's hand-me-down car and pu More

by oberhobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Mercado

December 12, 2015

Dealership Rating

Average Great cars. Sales individuals Steve and Chris are great! The only reason I rated dealership 3 stars is because of the finance person Kevin Moore. Asha More

by fjgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Mercado, Kevin Moore

November 16, 2015

Dealership Rating

Pleasant from the first inquiry! My original inquiry was online. I received an immediate response followed by a call from the used car sales manager Steve H. My wife and I consider More

by HappyCustomerfromWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roman Basche, Kevin Keough

October 21, 2015

Dealership Rating

One of a kind Dealer Excellent Dealer! I've been a loyal customer to Elite Motors since 2011. I've purchased many vehicles for the family and work and without a doubt the More

by mlan77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Chatfield, Mark Furman, Mark Ostrowski, Paul (Service)

Oct 21, 2015

CarWise Gurnee responded

You ARE part of the Family. THANK YOU for your continued support, and for spreading the word among your Family, friends and co-workers. This is how we continue to build our business; one referral at a time. Enjoy the new ride! Best regards, Mark Furman | General Manager

October 15, 2015

Dealership Rating

a good experience ... continues being so A month ago today I walked into Elite Motors, after first reviewing inventory on their website. Once inside I met Steve Hatton who proved to be a kno More

by Outback Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2015

CarWise Gurnee responded

It's always extra special for us to hear from one of our satisfied customer's after some time has passed following their purchase. While everyone is excited the day after picking up their new car, sometimes the shine comes off the penny a little as the days go by. Your letting us know that the car is running strong, and you're STILL as happy as you express, means the world to us. THANK you for sharing your thoughts and impressions. Enjoy that fun, fun car. Best regards, Mark Furman | General Manager

September 20, 2015

Dealership Rating

Lemon I purchased a Bmw from Elite and ran into a ton of issues that the dealership never told me about. After they refused to fix the problems, I took the More

by Nonmatchingvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Roman Basche, Mark Furman

September 17, 2015

Dealership Rating

Great experience Great place to buy a car. No high pressure sales just good customer service no nonsense place. Fair with their prices and liked no haggle aspect of th More

by Golflax23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2015

CarWise Gurnee responded

Wow! THANKS for the great review! Steve will be pumped to hear about your feedback! Please let us know if there is anything we can do to make your ownership experience as enjoyable as your purchase. Once again, thank you for the recommendation. We sincerely appreciate your having taken the time to submit your thoughts. SPREAD THE WORD! Best regards, Mark Furman | General Manager

July 30, 2015

Dealership Rating

Elite Motors made my auto purchase a great experience. I was extremely happy with my buying experience at Elite Motors. When I began searching for a car my first inclination was to go to a new car dealer, More

by apknightrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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