Steve Quinn | Page 21

Steve Quinn offered a great deal and was very accommodating. I was able to get the model and color I wanted and was provided a loaner car while I waited for the car to be delivered from another accommodating. I was able to get the model and color I wanted and was provided a loaner car while I waited for the car to be delivered from another dealer. The showroom and waiting areas were impeccable. My only disappointment is that I live out of state and will not be using your site for regular service. I will be shopping for my next car at New Motors. More

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I was hesitant to buy a car at this dealership for fear that I would not get a fair deal. To my surprise, the salesman was straight forward, experienced, and from the area. I was looking for a low mileag that I would not get a fair deal. To my surprise, the salesman was straight forward, experienced, and from the area. I was looking for a low mileage car (BMW) with my trade-in. Quickly, I looked at a 750 IL. Discussing that it was too large for me, Steve told me of a 745i with low mileage that was to be a trade-in within the week. It was what I was looking for regarding low mileage and in good shape. I was even able to speak with the previous owner. I asked to have my New Motors Resident Mechanic to take a look at it for his opinion - which he did. With his OK, I knew it was the car for me. I took it on a road trip to New York just after purchase, and I am thrilled with the purchase. It was a "Fair" deal and does fit my needs. Congratulations to Steve and Dennis (can't leave out my service manager Mark) who thrilled me with their communication throughout this transaction. I did think of going to the BMW store in Mentor (prior to meeting with Steve)as well - but given that NEW MOTORS continues with this type of relationship with me, this thought will be erased by me forever. All I was looking for was a fair deal, and the NEW MOTORS TEAM far exceeded my expectations. Thanks guys!! I do appreciate it. Larry, thanks for putting together such a great team. Bill Holter More

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I had a great experience with New Motors. I had been to six other car dealerships that day and was ready to throw in the towel when it came to looking for a newer used car. I decided to give New Motors a six other car dealerships that day and was ready to throw in the towel when it came to looking for a newer used car. I decided to give New Motors a try. Steve was such a great sales person! He listened to what I was looking for in a car and really helped to meet my demands. I feel that even if I were to buy a $100,000 vehicle or a $5,000 vehicle, Steve would have treated me with the same respect. I had a wonderful experience at New Motors and have spread the word about how great their sales associates are to the potential customers. More

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I have rated the overall experience as great because of the way we were treated by everyone at the dealership. I didn't initially notice due to my excitement in taking delivery of the 328xi, but the detail the way we were treated by everyone at the dealership. I didn't initially notice due to my excitement in taking delivery of the 328xi, but the detailing of this vehicle was not great, leaving dirt/stains on the headliner and sunvisor, dirt in the the door handles and a film on the carpeting under the floor mats. More

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We've purchased and leased vehicles from New Motors in the past, and have come to know some of the staff. We've had our vehicles serviced at New Motors in the past, and have found the work of the service the past, and have come to know some of the staff. We've had our vehicles serviced at New Motors in the past, and have found the work of the service department to very good. More than that the service department has treated us very well. In recently leasing a new car for my wife, the freindliness of the service department was an important factor in my leasing the car from New Motors. The previous salesman we worked with we liked very much, as he assisted us in taking European delivery of our 5 Series. He since retired, and the new salesman we worked with we found very knowledgeable and pleasant to work with. The dealership let us know that they were eager for our business (which we appreciated), but not overly aggressive or pushy in terms of closing the deal. I should also add that I like dealer's website. It contains up to date informaation. I was tracking their new inventory, as I was looking for a blue X5 for my wife. I knew when it came into their inventory and we called the dealer immediately. I would recommend this dealer to my friends, family and business colleagues. More

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