Steve Reid | Page 14
Fixed OPS Manager
John Thornton Chevrolet
1971 Thornton Rd
Lithia Springs, GA 30122
144 Reviews
Write a Review144 Reviews of Steve Reid
May 01, 2019
John Thornton is the dealer you want as your service provide Great staff, get you in and out, really like the fact that the technician took me under my car to show me the issues they found, Great staff, get you in and out, really like the fact that the technician took me under my car to show me the issues they found, More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Reginald Widener , Matt Conyers, Tim Yates, Brad Yearta
April 19, 2019
Very professional and timely work. I have done business with JTC for many years. I have have been very satisfied with the service department. And I have bought several vehicles over the I have done business with JTC for many years. I have have been very satisfied with the service department. And I have bought several vehicles over the years from JTC. More
Other Employees Tagged: Billy Adkison, Bryon Steinke
April 13, 2019
THIS IS GARBAGE THIS CAR HAS BEEN PARKED OR AT DEALERSHIP ITS TO MUCH NOW IT HASN'T WORK FOR THE DAY IT WAS PURCHASES. AT THIS POINT NEED SOMETHING ESLE THIS CAR HAS BEEN PARKED OR AT DEALERSHIP ITS TO MUCH NOW IT HASN'T WORK FOR THE DAY IT WAS PURCHASES. AT THIS POINT NEED SOMETHING ESLE More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Reginald Widener , Matt Conyers, Tim Yates, Brad Yearta
April 10, 2019
Walk-In I needed one of the front headlight bulbs replaced. I didn't have an appointment, The customer service person was told what was wrong and I went int I needed one of the front headlight bulbs replaced. I didn't have an appointment, The customer service person was told what was wrong and I went into the waiting room until the car was ready. I know I was in and out of your center in less than one hour and that was definitely very much appreciated. Thank you for being so prompt in servicing me without an appointment. More
Other Employees Tagged: I worked with a person at the front desk and do not remember his name but really appreciated Looking at the pictures, it might have been Steve Reid.
April 08, 2019
Oil Change I called to schedule an oil change. I found out that the service advisor I have talked with for 15+ years was no longer there. I talked with another o I called to schedule an oil change. I found out that the service advisor I have talked with for 15+ years was no longer there. I talked with another one. When I went in for the appointment, I was directed to the "person that schedules the oil changes". The work was performed and as always, completed to my satisfaction. The point here is that I have now lost contact with a single point of contact for my service needs. This was very displeasing to me. I would like to have a "single point of contact" for all my service needs. More
Other Employees Tagged: Billy Adkison, Bryon Steinke , James `DeKosta, Matt Conyers, Ash Sidik, Brad Yearta
March 26, 2019
Quick, Reliable, Informative! I've held a pretty good relationship with Chevy at this particular location! As far as customer service, they hit the nail on the head! You can't find I've held a pretty good relationship with Chevy at this particular location! As far as customer service, they hit the nail on the head! You can't find quality car service every where and an establishment with such a knowledgeable staff! Thanks for your services, I'll definitely continue to keep you #1! More
Other Employees Tagged: Bill O'Hara, Bryon Steinke , Mike Beltran, Matt Conyers, Larry Hydrick, Tim Yates
March 18, 2019
Service was effecient. Thank you. I will return. My part was covered under extended warranty. It was fixed in 4 hours as promised. Thank you. was effecient. Thank you. I will return. My part was covered under extended warranty. It was fixed in 4 hours as promised. Thank you. More
Other Employees Tagged: Matt Conyers
March 15, 2019
Great sales staff Marva was great! Honest with price, always wanting to help get the best deal possiable. Marva went above and beyond. We would come back to purchase our next car or tru Honest with price, always wanting to help get the best deal possiable. Marva went above and beyond. We would come back to purchase our next car or truck. The service manager spoke to us and was very helpful with our question aswell. Top notch service. More
Other Employees Tagged: Marva Thompson , Ash Sidik
February 27, 2019
AMAZING CUSTOMER SERVICE The staff is awesome. They are always courteous and helpf lul. And the best part of it all, they get you in and out of the service center in awesome t The staff is awesome. They are always courteous and helpf lul. And the best part of it all, they get you in and out of the service center in awesome timing! More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Reginald Widener , Matt Conyers, Tim Yates, Brad Yearta
January 05, 2019
Wonderful good customer service Great customer service kept me informed about my my car offer coffee and snacks had a chargein station for my electric device thank you chevelat. Great customer service kept me informed about my my car offer coffee and snacks had a chargein station for my electric device thank you chevelat. More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Reginald Widener , Matt Conyers, Tim Yates, Brad Yearta