Steven Avelar
Steven Avelar at Toyota Corona

Steven Avelar | Page 7

Assistant Service Manager

Toyota Corona

1700 W. 6th Street
Corona, CA 92882

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4.2
70 Reviews
4.2

70 Reviews

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70 Reviews of Steven Avelar

January 23, 2024

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Employee Rating

Make an appointment and wait for a short time. The service is good. Enthusiasm of service More

by ZHONGLI ZHANG
Service Price Transparency
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Recommend Dealer
Yes

January 19, 2024

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Service dept very professional had my 5,000 mile service with an oil change . Done sooner than expected. Lounge very clean with charging of devices at every seat. More

by ton18794
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Recommend Dealer
Yes

January 17, 2024

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This dealership does well at taking care of you. Easy to get an appt., conveniently located off of the 91, and they keep in touch with you via text messages throughout the process. I recommend givin More

by jeffsugimura
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Recommend Dealer
Yes

January 16, 2024

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They are always courteous and very efficient. Checking in is quick and easy. And most of the time it’s not a very long wait More

by Billy the Kidd
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Recommend Dealer
Yes

January 13, 2024

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Good experience first time being at these dealer, thank you for the great service I will recommend friends and family. Thank you More

by anabvasquez18
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Recommend Dealer
Yes

Other Employees Tagged: Celeste Abreo

January 09, 2024

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The Service representative and most of the service experience was awesome. I washed my vehicle just before I came in to your dealership and was not too thrilled to find greasy fingerprints on my driv More

by Alex
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Recommend Dealer
Yes

January 09, 2024

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As a regular i was very disappointed with the service today. I was convinced to wait at dealership because i was told my oil change would only take an hour and my vehicle wasn’t done until 3 hours later. More

by Jasmine
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Recommend Dealer
Yes

January 05, 2024

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Told hour and half for oil change. Took almost 3 hours. Toyota in riverside gives free bottled water. Corona location doesn't. More

by Michael
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Recommend Dealer
Yes
Jan 06, 2024

Toyota Corona responded

Michael, it’s unfortunate to hear that you had a longer-than-expected service experience. We try to provide a quick and easy visit for all of our customers but, unfortunately, that’s not always possible. Feel free to give me a call if you have any additional questions or concerns. - Bill Brixey, General Manager, (951) 564-0568

January 03, 2024

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The only reason why i ever went to the dealership was for an oil change... i like to chang my oil every 5,000 miles because its brand new... when they ask me what im here for when i pull up i tell them speci More

by larryhmillerbad
Service Price Transparency
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Recommend Dealer
No
Jan 06, 2024

Toyota Corona responded

Hello there; thank you for taking the time to leave a review. It's unfortunate to hear that you've had an incomplete service experience at our dealership. I'd appreciate the opportunity to understand your frustrations better to ensure everything was handled properly. Please call me at your earliest convenience, and we can get this sorted out together. - Bill Brixey, General Manager, (951) 564-0568

December 24, 2023

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Employee Rating

This dealership is in desperate need of retraining and customer service, I can only give credit to some people in the shop (Andrew) who was polite and professional. I had some damage to my paint after dro More

by Omar.cabanas0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Loiacano, Gabby Lopez, Celeste Abreo , Andrew (parts or shop manager)

Jan 04, 2024

Toyota Corona responded

Omar, thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Bill Brixey, General Manager, (951) 564-0568

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