Steven Bizenza

Each and every to person involved with my lease of a Tucson has failed miserably to deal in a straightforward manner. Phone calls and texts go unreturned. The simplest issue Can't be dealt with honestly Tucson has failed miserably to deal in a straightforward manner. Phone calls and texts go unreturned. The simplest issue Can't be dealt with honestly. Our car came without a 2d key. We were told it was a mistake and we'd have one in 2 or 3 days. After dealing with 2 managers and getting nowhere it turned out there's a key chip shortage. Honesty would have helped manage expectations. The sales manager didn't return calls or texts. Finally I'm told to come in and there's a new key to program and it will take 15 minutes. No such luck. When I showed up I was told an hour to an hour and a half. Now I understand why you cZnt find anyone in ownership to discuss issues with. It is because they don't care. More

Report | Print