Steven Chepovetsky

Arrived and sat down with my salesperson and was told 5700 down payment and $700 car payments for 66 months were normal for a 12,000 car. A 12,000 car with 5,000 in fake fees. Salesperson was extremely d 5700 down payment and $700 car payments for 66 months were normal for a 12,000 car. A 12,000 car with 5,000 in fake fees. Salesperson was extremely disrespectful and after he could not get his scam on me he brought in the manager. He insulted my intelligence each time I said anything remotely sensible. Was told by the manager that he can tell I’ve never read a full contract just by looking at me. Manager also walked away muttering under his breath along with the salesperson. He is a narcissist and a scammer avoid at all cost. I Walked outside to get some information from my bank where I was told by someone leaving that I should just take my business elsewhere and that the people inside were evil scammers. As I left out the manager told me he’d give me the deal without the excessive fees. From him saying that I knew he wasted my time for 3 hours trying to scam me instead of giving me he price I asked for initially. Was also told that my vehicle was there for only 1 day as it was damaged and extremely dirty inside. The listing for the vehicle had been posted for the past 2 months. Which leads up to the realization that these cars sit in the lot and rot until they can get some sucker to sign for double the cars value. They only service vehicles when they are sold, how could you trust them to properly service your vehicle when they lie before you even get inside? You can’t. Manager muttered under his breath “I guess some people don’t know math.” I confronted him and his partner who were laughing and told them I wasn’t disrespecting them why are they disrespecting me? The manager nodded me off and said have a good day dismissing me. If you have half a brain cell, AVOID THIS PLACE. More

Helpful 0

Report | Print

As a new customer it’s easy to say that they emphasize on building good relationships with their customers. I’ve had a great experience, shoutout to Ronny, he is the man! building good relationships with their customers. I’ve had a great experience, shoutout to Ronny, he is the man! More

Helpful 0

Report | Print

They are a bunch of liars and crooks. The sales manager, Alex in there is extremely unprofessional and should not be in that position. They made us drove three hours and when we got ther The sales manager, Alex in there is extremely unprofessional and should not be in that position. They made us drove three hours and when we got there, we found out that there are a hidden fees of $4000 on top of the online advertise price. More

Helpful 3

Report | Print

This is the WORST DEALERSHIP EVER I have a car I can't drive SCAM drive SCAM More

Helpful 2

Report | Print

Dealership rep was professional and all business presented. There weren't any concerns presented on that day. presented. There weren't any concerns presented on that day. More

Helpful 0

Report | Print

Run from this place. They throw a $5000 fee in at the last minute after it's too late to back out. They throw a $5000 fee in at the last minute after it's too late to back out. More

Helpful 4

Report | Print

DCH Toyota had slow response times and was unwilling to negotiate on an overpriced vehicle. When the economy goes terribly, customers will remember those who were fair vs. those who tried to take advan negotiate on an overpriced vehicle. When the economy goes terribly, customers will remember those who were fair vs. those who tried to take advantage of others. More

Helpful 2

Report | Print

No contact. No worries on their part. Had cash in hand and got no response or contact from dealship in multiple weeks and multiple contacts. No worries on their part. Had cash in hand and got no response or contact from dealship in multiple weeks and multiple contacts. More

Helpful 1

Report | Print

Worst ever. Haggle job. Won’t show financing numbers and raised price for cash payment Haggle job. Won’t show financing numbers and raised price for cash payment More

Helpful 1

Report | Print

They got my auto loan, it was very high interest rate 131/2. Told them that's ridiculous was going to leave then then come back with 9.9 which saved me 2000 in interest. So why didn't they get me the b 131/2. Told them that's ridiculous was going to leave then then come back with 9.9 which saved me 2000 in interest. So why didn't they get me the better loan in the first place. When asking salesman questions he didn't have answers to, he seemed to think that was acceptable. However I did buy a car, but just didn't like the people. More

Helpful 1

Report | Print