Steven Ferchak

Finally got issue fixed. But cost me a quarter of a tank of gas for the fix. And at these prices- I gotta mention that. Went from avg miles per gallon from 56 to 19. Minimal But cost me a quarter of a tank of gas for the fix. And at these prices- I gotta mention that. Went from avg miles per gallon from 56 to 19. Minimal miles on a hybrid car. More

by Rncharlisefl Verified Customer Verified Customer

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I've bought many cars from the dealer and I like them, but the service department is a complete joke. Worse than that - they're dangerous, and completely do not care. They've lost a lifetime customer. but the service department is a complete joke. Worse than that - they're dangerous, and completely do not care. They've lost a lifetime customer. The people who work as service "advisors" are nice enough, but the mechanics at this place are lazy and incompetent. My BRAND NEW CAR went in for its first oil change and they failed to tighten the drain plug so the car leaked oil until I (thankfully) noticed it, when it was nearly completely out. Had the plug fallen out, it would have been catastrophic engine failure while I was driving. When I tried to put oil IN the car to get it another service location, I couldn't even unscrew the cap on the top of the engine, because they had tightened that one down so hard. The irony. Not my first time with terrible service there either - if something has four screws on it when they take it off, you'll get it back with two. They once just left the air filter cover for my cabin air just laying on top of my engine. If you do buy a car here do NOT let the service people anywhere near it. More

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Quick, professional service. Tire was replaced instead of repair since screw was too close to edge Tire was replaced instead of repair since screw was too close to edge More

by 4.5SWEENEYS Verified Customer Verified Customer

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Great service. Everytime I come here they go above and beyond. They are the best Everytime I come here they go above and beyond. They are the best More

by ZHANE71 Verified Customer Verified Customer

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Every time I visit Babylon Honda service center it’s 100% service. A quick turnaround and kind employees service. A quick turnaround and kind employees More

by justagirl7267 Verified Customer Verified Customer

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He told me my car has seen better days since it has over 200,000 miles on it 200,000 miles on it More

by jameslarochelle Verified Customer Verified Customer

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I went in for a recall, and I got an estimate of $3700 for bad suspension and bad rear caliper today. I went to a service center and no I do not need front and suspension and there is nothing wrong with t for bad suspension and bad rear caliper today. I went to a service center and no I do not need front and suspension and there is nothing wrong with the rear calipers your service center isn’t very good. More

by elchico.1978 Verified Customer Verified Customer

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I’ve bought my last 4 cars from New Babylon. They have always been great and helped as much as possible to get you what you need. I worked with Javid this time and he was easy to talk to and p They have always been great and helped as much as possible to get you what you need. I worked with Javid this time and he was easy to talk to and patient. Excellent customer service from him and his manager. More

by geejah Verified Customer Verified Customer

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No complaints, very helpful Quick and easy when dropping off the car and when picking up car off the car and when picking up car More

by Vgimb74 Verified Customer Verified Customer

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Great team very helpful kept informed every step had me out in no time thank you guys out in no time thank you guys More

by tayyabi_10 Verified Customer Verified Customer

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