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Steven Ferchak
Steven Ferchak at The New Babylon Honda

Steven Ferchak

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.8
62 Reviews

Languages Spoken

English English

4.8

62 Reviews

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62 Reviews of Steven Ferchak

January 28, 2026

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Employee Rating

Charged me 60. 00 dollars for a license plate light bulb…Felt taking advantage of a senior citizen. This was during an inspection…I live 2 blocks away from the repa More

by marsing
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Recommend Dealer
No

Other Employees Tagged: Abraham Castillo

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January 18, 2026

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There is a guy in that dealer and his name is Abraham. He is really bad guy and very rude. I dont gonna go again that dealer More

by Bahadir
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Recommend Dealer
No

Other Employees Tagged: Abraham Castillo

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Jan 21, 2026

The New Babylon Honda responded

Thank you for bringing this to our attention, Bahadir. We’re very sorry to hear about your experience, as this is not the level of service we strive to provide. We take feedback like this seriously and would appreciate the opportunity to learn more and address your concerns directly. Please feel free to contact our management team so we can work toward a resolution. We value every customer and hope to have the chance to restore your confidence in our service department.

January 16, 2026

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Competent staff, always helpful! Steven explained work to be done and work to be considered for the next visit. More

by KPR51
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

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Jan 21, 2026

The New Babylon Honda responded

Thank you for your kind feedback! We’re glad to hear that our team provided competent and helpful service. Steven takes pride in clearly explaining both current and future maintenance needs, and we’re happy to know you found that valuable. We appreciate your trust and look forward to seeing you at your next visit!

January 12, 2026

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Easy to setup an appointment online. Clean shop and nice lobby for customers. Nice staff. Good communication and service More

by LOU2000NOW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez, Melanie Betancur, Abraham Castillo

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Jan 21, 2026

The New Babylon Honda responded

Thank you for your feedback! We’re glad to hear that you found our online appointment system easy to use and that you enjoyed our clean facility and friendly staff. Clear communication and quality service are always our goal, and we appreciate your kind words. We look forward to serving you again!

January 09, 2026

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Just what I needed in the time allowed. Friendly and caring. Convenient Ava eat to schedule appointments. Available to assist any time. More

by Purplwitch
Recommend Dealer
Yes

Other Employees Tagged: Steven Ferchak

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Jan 21, 2026

The New Babylon Honda responded

Thank you for your feedback! We’re glad to hear we were able to provide the service you needed within your timeframe. Our team takes pride in being friendly, caring, and available to assist whenever needed. We appreciate your kind words and look forward to serving you again!

January 05, 2026

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The advertised free multipoint point check-up advertised with oil change was not performed fully More

by Lancer
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Recommend Dealer
No
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January 05, 2026

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Customer oriented approach to make me a satisfied customer. I was kept aware of the progress along the way. More

by FBIKEWHEELS
Recommend Dealer
Yes

Other Employees Tagged: Steven Ferchak

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December 22, 2025

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Could include more things when getting service done like a car wash and it was good wait time More

by Iclisrahman
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Recommend Dealer
Yes
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December 11, 2025

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I was extremely pleased with the service provided by Steve and his staff. He went above and beyond in order to accommodate me. It is always a pleasure dealing with Steve. More

by NANNYMO1199
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Recommend Dealer
Yes
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November 20, 2025

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Very good and quick service. Service manager communicated quickly and effectively. Would return to this service center. More

by GARYJGISONDA
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Recommend Dealer
Yes
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