Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman

Service Advisor

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
278 Reviews
5.0

278 Reviews

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278 Reviews of Steven Freeman

June 26, 2025

Dealership Rating
Employee Rating

I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip More

by Holly wood
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

June 25, 2025

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They always get me in on a timely manner & if not waiting they drop me off. More

by rcalabrese
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

June 18, 2025

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Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle . More

by 236lenny
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

June 11, 2025

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Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate More

by JennC
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

May 29, 2025

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Good group of guys, solid communication. Have had them do all the work to my vehicle including replace the entire transmission and they yet to let me down More

by Jasonyoung685
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

May 30, 2025

Walls Ford responded

Jason, thank you for your kind words! We’re thrilled to hear that our team has consistently provided solid communication and dependable service. It’s our goal to ensure your vehicle is in top shape, and we appreciate your trust in Wall's Ford! We look forward to serving you for many years to come!

May 01, 2025

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Great service, I will use Wall’s Ford from now on. Friendly and most of all they know how to repair a vehicle More

by Valeriedupray
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Sean Freeman, Bryan Wall, Bob Jordan , Tom Fountain

May 01, 2025

Valeriedupray responded

As I said, great service. I can’t wait to test drive my car on the highway to see if my vehicle is fully repaired

May 04, 2025

Valeriedupray responded

The service department found what the problem was with my car, another dealership had it a week and couldn’t find the problem. Walls Ford is my go to dealership. Great and friendly service

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See anove

May 04, 2025

Valeriedupray responded

I gave my responses above, thank you, great service

April 08, 2025

Dealership Rating
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The service department at Walls Ford is five star. They know how to take care of their customers More

by Mdavis51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

April 08, 2025

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Sean is always a professional. Sean answers my car questions even when I don't need anything fixed. He and Steven are the reason I keep coming back to Walls! More

by SBRIDGES0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

March 24, 2025

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Sean is amazing. I feel like he handles my car if it was his own. Professional, knowledgeable, and friendly. He tells me in advance what will be done and goes over ev More

by harread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

March 11, 2025

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Employee Rating

Great experience from Sales, Financing to Service. Very happy with the team at Walls Ford. More

by Wood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Jack Simko

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