Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman | Page 19

Service Director

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
304 Reviews
5.0

304 Reviews

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304 Reviews of Steven Freeman

March 15, 2021

Dealership Rating
Employee Rating

Have been using Walls for warranty work and routine maintenance on my 2018 f150. Steven, Sean and Derek are all great! The service dept always takes care of my truck with no issues ever. Thanks guys. More

by Kmalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Mar 24, 2021

Walls Ford responded

We agree - Steven, Sean, and Derek are great! We are lucky to have them on the Wall's Ford team! Thanks for taking the time to share your experience. We look forward to continue taking care of your truck, and providing your automotive needs!

March 12, 2021

Dealership Rating
Employee Rating

Good job guys , I arrive you take the vehicle and its done in the time you tell me it will take . No surprises on the price quoted . Thanks More

by robert.robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy

Mar 13, 2021

Walls Ford responded

Thank you for sharing your experience, Robert! We look forward to continuing to provide you with fast and friendly service for many years to come!

March 10, 2021

Dealership Rating
Employee Rating

As always you take good care of all my cars and me thank you for the great service i would recommend wall ford to any one looking for good auto service More

by Tellierruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Mar 11, 2021

Walls Ford responded

Thank you for your review and your recommendation! We look forward to serving you for many years to come!

February 03, 2021

Dealership Rating
Employee Rating

Steve and the service department did an excellent job. Parts were ordered and came in on time. Thanks for all the help. It was timely and professional. More

by Art. Griffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

Walls Ford responded

Thank you for your review, Art! You keep taking care of your truck and she'll keep taking good care of you! We look forward to serving you for many years to come!

January 01, 2021

Dealership Rating
Employee Rating

Dealing with Sean Freeman in the Service Department is a pleasure! Sean is invariably polite and kind, and the customer's automotive questions and maintenance recommendations are always thoughtfully evalua More

by rfcoder527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

December 04, 2020

Dealership Rating
Employee Rating

Steven was great, he kept me informed and alerted me about a missing battery hold down that wasn't in stock and needed to be ordered. I am still waiting for the part to come in. Overall a great experien More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 04, 2020

Dealership Rating
Employee Rating

Steven Freeman is the guy you want representing your service department. Smart, patient, explains things well, and follows through. I don't know how you could do a better job. My wife and I really trust More

by kurtmullen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 27, 2020

Dealership Rating
Employee Rating

Always have good experience with Sean and Wall's Ford service!Car broke down Saturday morning and was back driving my car by 2:30 that afternoon. More

by seanocv3
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Nov 04, 2020

Walls Ford responded

Thank you, Sean!. Sean, Steven, and Derek all work hard to provide great customer service. Thank you for taking the time to let them know their work does not go unnoticed. Thank you for your continued patronage - we look forward to serving you for many more years!

October 27, 2020

Dealership Rating
Employee Rating

Steve was great and even offered me a loaner figuring the vehicle would not be ready for a few days. Made the process easy while the warranty did not. Thankful for Steve at walls! More

by alia.softball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Walls Ford responded

Thanks so much for taking time to leave us a review - we appreciate it! So good to hear that Steve took such good care of you. The team at Wall's Ford strives to convey the family atmosphere, so we’re really happy to have helped! We look forward to serving you for many years to come!

October 23, 2020

Dealership Rating
Employee Rating

Car was fixed right the first time. Dropped it off and got the call back later that afternoon. All went well, no complaints at all. More

by dale-kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Oct 24, 2020

Walls Ford responded

Thank you Dale! We appreciate you sharing your experience, and look forward to serving you for many years to come!

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