Steven Gonzalez

He was extremely helpful and provided excellent customer service. He answered my questions and the repair finished on time like he mentioned. Overall great customer service. service. He answered my questions and the repair finished on time like he mentioned. Overall great customer service. More

by Murat Verified Customer Verified Customer

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Steven in service is def the best! Easy going and professional, very smooth process . Clear communication throughout the entire time. Easy going and professional, very smooth process . Clear communication throughout the entire time. More

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Steven was excellent, the best I've had there! Overall dealership needs to improve aesthetics and customer waiting area. One small table with no outlets Overall dealership needs to improve aesthetics and customer waiting area. One small table with no outlets More

by andrellj4u Verified Customer Verified Customer

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The customer service was great and I got my car back in a timely manner timely manner More

by Josh.esfandi Verified Customer Verified Customer

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It was fantastic Had a great experience. Everybody was so helpful. Had a great experience took care of my truck just how I wanted thanks Everybody was so helpful. Had a great experience took care of my truck just how I wanted thanks More

by Joe@aaautomotivepersonnel.com Verified Customer Verified Customer

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Per my request I received a call as soon as my vehicle was ready. I needed to get to work so I appreciated Steven Gonzalez doing what he said he would do. This was a consistent issue with the Chrysler Dod was ready. I needed to get to work so I appreciated Steven Gonzalez doing what he said he would do. This was a consistent issue with the Chrysler Dodge Jeep location in Torrance which is why I switched to LAX. More

by G.Lewis Verified Customer Verified Customer

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I had a great experience working with Steven. He was really helpful and took the time to explain everything to me and answer my questions. I appreciated how easy he made the whole process and how He was really helpful and took the time to explain everything to me and answer my questions. I appreciated how easy he made the whole process and how he kept me updated throughout. Definitely recommend working with him! More

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Steven was very deceptive in his dealings with me. He withheld information regarding method of payment wihich cost me extra money. Had Steven explained my options, I would have selected a different me He withheld information regarding method of payment wihich cost me extra money. Had Steven explained my options, I would have selected a different method of payment. I will not be returning to your dealership under any circumstances. More

by MC Verified Customer Verified Customer

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Lack of customer awareness, car was not in good condition with unreadable info screen and stalling out when stopped with unreadable info screen and stalling out when stopped More

by DavidH8526 Verified Customer Verified Customer

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Lynn was Knowledgeable,Professional,and Attentive . She has exceptional People skills and patiently listened to my concerns. Lynn expeditiously moved to resolving my cars issues the car would need t She has exceptional People skills and patiently listened to my concerns. Lynn expeditiously moved to resolving my cars issues the car would need to stay at the dealership for some time so she provided transportation for me to and from my home. I would highly recommend LAX CDJR Dealership to family and friends. More

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