Steven Gulezian | Page 15

Had my appointment yesterday for 20k check up and problems with gps and audio! 3;30 appointment taken at 4;05 finish at 5:40 with audio not fixed had to make another appointment not happy after wait problems with gps and audio! 3;30 appointment taken at 4;05 finish at 5:40 with audio not fixed had to make another appointment not happy after waiting almost 2hrs - also never received paperwork on everything that was checked for my 20k appointment not a happy customer / live on MA always get my cars here and service in the past exceptionally good/ new help new service manage what is the problem ?? Not a happy customer More

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I have been a loyal customer of this dealership for over fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 More

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I made the biggest mistake of starting my car search by first stopping by Toyota of Nashua to check out a few certified pre-owned vehicles. The consequence of that was I was assisted with the highest echel first stopping by Toyota of Nashua to check out a few certified pre-owned vehicles. The consequence of that was I was assisted with the highest echelon of service and care offered by any dealership or lot in the area from the get-go. From the moment I walked in I was greeted with warmth and friendliness (in a COVID-19 friendly manner nonetheless). I was paired with a fantastic salesman, Ben, who I recommend everyone should speak with when stopping by. I came in with a plan to check out a few Prius models that I was interested in test driving. Ben took great care in allowing us to check out the cars and showed great integrity speaking about the details, features and history of the car. Unfortunately Ben, the manager of the dealership and I were not able to compromise on a price for the Prius. Their price was a great deal but based on the history of the car, which involved an accident, I was not comfortable paying the full sale price. They understood and warmly welcomed me back the next week where I had checked out a few Corolla Hatchbacks. Again, fantastic service and once the negotiations started we were able to compromise on a deal. While waiting to speak with the business manager to finalize the financing we had great conversations with Ben and moments in between business talk we were checked on by employees of all levels in the dealership. Finally the business manager Jason was extremely diligent in breaking down all the paperwork and finances, and was even able to compromise on the price of an extended warranty. I told him that my gratitude for everything meant that they had secured a customer for life, in servicing mine and my partner's cars but also for our future vehicle purchases. I intend to hold to that promise. I walked into the dealership day 1 expecting the stereotypical slimy toxic salesmen I had dealt with in the past and walked out feeling like I had just gained a new family. I give Toyota of Nashua 10 out of 5 stars and 4 thumbs up. More

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