Steven Murillo | Page 7

Steven was very helpful and I appreciate his kindness! He was able to resolve an issue I previously came to Honda for and was turned down by another service agent. I briefly explained my issue and he got He was able to resolve an issue I previously came to Honda for and was turned down by another service agent. I briefly explained my issue and he got it done and recommended other services that were needed. I’m just happy I finally got a service agent who actually cares about others. Look forward to going back and working with Steven for an issues that may arise! More

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Steven helped me with my car, great customer service 10/10. I would recommend him to help anyone. 10/10. I would recommend him to help anyone. More

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Great customer service Steven m was amazing the best service advisor that I have seen service advisor that I have seen More

by RADAMES30 Verified Customer Verified Customer

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Steven was very great and helpful. He explained everything to me very carefully. He even let me get updates on how long the car will take. He explained everything to me very carefully. He even let me get updates on how long the car will take. More

by Dreadie97 Verified Customer Verified Customer

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Pleasant experience. In and out at a reasonable time. Clean waiting room with tv, can't complain. In and out at a reasonable time. Clean waiting room with tv, can't complain. More

by MAHNM123 Verified Customer Verified Customer

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Honda service totally garbage service I recommend to my family friends nd make sure to don’t purchase any another vehicle from Honda I go for my first oilchange which they take around 4 hours only oil chan family friends nd make sure to don’t purchase any another vehicle from Honda I go for my first oilchange which they take around 4 hours only oil change and after my car apple play not work nd I try to setup its work around 2 week then I go back to service center nd overthere one desk men he said I check for u nd when he check he oversmartly said sir ur wire not original nd try with iPhone wire I tell him sir I try with everything nd I come from queens which is 14 miles from here nd he if it’s not work then ? He said u go another service center I mean its brand new 2025 sport hybrid nd I face so much trouble that’s xxxxxxxx More

by viksansingh5 Verified Customer Verified Customer

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Took my vehicle for an oil change got it back and the next day I noticed my splash shield was in the back. Took it back to them and they said I hit something but I never did. They did a temporary fix to next day I noticed my splash shield was in the back. Took it back to them and they said I hit something but I never did. They did a temporary fix to hold it in place. They called me and said they were going to check with the mechanic. I've haven't heard anything back about this. I've called them twice and left messages and still No one has gotten back to me. They told me to replace this parts it would cost over $300 not including labor but I found the same part on line from Honda for a little over $100 I will never buy another from this dealership. More

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Staff was courteous, However, waiting time was long-almost three hours. It was very unexpected and nice to find that the outside of my car was cleaned. long-almost three hours. It was very unexpected and nice to find that the outside of my car was cleaned. More

by FRANCINEPENNACHIO Verified Customer Verified Customer

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The service was quick and Steven was very professional and helpful during my oil change appointment and helpful during my oil change appointment More

by Danilo Verified Customer Verified Customer

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Still can not believe that you would con your loyal customer. Itz a shame. You lost me as a customer customer. Itz a shame. You lost me as a customer More

by EMCNULTY15 Verified Customer Verified Customer

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