Steven Robertson

Nice selection of used cars priced well. Drove 1hr 30 minutes each way I was told car went thru full inspection (lies) rear light didn't work needed to be replaced brought back to be repl Drove 1hr 30 minutes each way I was told car went thru full inspection (lies) rear light didn't work needed to be replaced brought back to be replaced then took to my local dealer recommendations of play in driver side control arms worn rear brakes & rear tires signs of wear .Nucar sales manger Steve Robertson never returned my call & service dept. Informed me that car didnt need any further attention. Not a good car buying experience very disappointed in lack of communication & trust in dealership Purchased extended warranty pray that everything works out treated much better at my local dealer New Country Mercedes Hartford Ct. More

by mark Verified Customer Verified Customer

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The service person was really great. he answered all my questions and made sure I was totally taken care of. I’ll definitely come back. he answered all my questions and made sure I was totally taken care of. I’ll definitely come back. More

by Andrew Verified Customer Verified Customer

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Dealing with Steve, Ryan and Jay was an exceptionally good experience. I feel well satisfied that they gave me a highly competitive price and their service was top-notch. Doing business with them and N good experience. I feel well satisfied that they gave me a highly competitive price and their service was top-notch. Doing business with them and Nucar VW Norwood is a pleasure. More

by Sjouret Verified Customer Verified Customer

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The sales manager was outstanding he called me and resolved a matter quickly and professionally. Will be back again as the dealership and their associates are best in class! Always receive great ser resolved a matter quickly and professionally. Will be back again as the dealership and their associates are best in class! Always receive great service at the going rates so all and all worth the trip to have my Jetta services here! More

by davidjcford Verified Customer Verified Customer

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James and Steve were awesome. This is the third VW we have bought from Nucar Norwood. The price they gave us for our trade was fair and the price we paid for the new Atlas Cross This is the third VW we have bought from Nucar Norwood. The price they gave us for our trade was fair and the price we paid for the new Atlas Cross Sport was fair. Both guys were very accommodating. The finance guy was also very accommodating . No pressure. More

by Marierbh Verified Customer Verified Customer

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Everyone is extremely professional, helpful and friendly. Always explaining everything Explicitly! I feel very comfortable at this dealership as I feel they are totally honest ! It’s really the best dealer Always explaining everything Explicitly! I feel very comfortable at this dealership as I feel they are totally honest ! It’s really the best dealership I’ve been to and will always get cars here! More

by donnamae1952 Verified Customer Verified Customer

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uneducated salesman, poor communication, very unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a di unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a disaster and I almost backed out More

by templetonb14 Verified Customer Verified Customer

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Christopher was outstanding! Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it d Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it done on this oil change and tire rotation visit. No problem recommending Nucar Volkswagen of Norwood for service and/or purchasing a new ride! Keep up the great customer service! More

by davidjcford Verified Customer Verified Customer

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We loved the experience of getting our first EV at NuCar and were really impressed with the staff, especially Armin Safai. He made the process so easy and painless. and were really impressed with the staff, especially Armin Safai. He made the process so easy and painless. More

by PFCRONIN1 Verified Customer Verified Customer

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I was greeted when I walked in to the dealership. I was able to test drive the car was interested in and ended up buying the car the same day. Nicaragua VW was great! I was able to test drive the car was interested in and ended up buying the car the same day. Nicaragua VW was great! More

by tmurphy67 Verified Customer Verified Customer

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