Steven Robertson

uneducated salesman, poor communication, very unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a di unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a disaster and I almost backed out More

by templetonb14 Verified Customer Verified Customer

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Christopher was outstanding! Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it d Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it done on this oil change and tire rotation visit. No problem recommending Nucar Volkswagen of Norwood for service and/or purchasing a new ride! Keep up the great customer service! More

by davidjcford Verified Customer Verified Customer

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We loved the experience of getting our first EV at NuCar and were really impressed with the staff, especially Armin Safai. He made the process so easy and painless. and were really impressed with the staff, especially Armin Safai. He made the process so easy and painless. More

by PFCRONIN1 Verified Customer Verified Customer

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I was greeted when I walked in to the dealership. I was able to test drive the car was interested in and ended up buying the car the same day. Nicaragua VW was great! I was able to test drive the car was interested in and ended up buying the car the same day. Nicaragua VW was great! More

by tmurphy67 Verified Customer Verified Customer

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Great customer service. When i was having problems withbmy ourchase tbey made sure to make it right When i was having problems withbmy ourchase tbey made sure to make it right More

by PEPINFAMILY228 Verified Customer Verified Customer

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I stopped into NuCar VW to check out a Hyundai EV. After a deal was made there were a couple unforeseen issues that came to light. Matt and the sales management there went out of their way to make thi After a deal was made there were a couple unforeseen issues that came to light. Matt and the sales management there went out of their way to make things right. Great customer service and I will absolutely buy from Matt again. More

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Drew the salesman was engaging and obliged my requests to see the list of cars I brought in. see the list of cars I brought in. More

by RT Verified Customer Verified Customer

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I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom I dealt with during the purchase of my 2024 ID.4, which was a very good experience. More

by DONHALESHOUSE Verified Customer Verified Customer

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Everything was great thanks my wife loves her car. Please contact her in the future Please contact her in the future More

by mqfour Verified Customer Verified Customer

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Excellent customer service the service associate was knowledgeable and fair minded looking out for our best interest when selecting service options. knowledgeable and fair minded looking out for our best interest when selecting service options. More

by davidjcford Verified Customer Verified Customer

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