Steven Robertson
Steven Robertson at Nucar Volkswagen of Norwood

Steven Robertson

Sales Manager

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

4.5
31 Reviews
4.5

31 Reviews

Write a Review

31 Reviews of Steven Robertson

May 01, 2025

Dealership Rating
Employee Rating

I stopped into NuCar VW to check out a Hyundai EV. After a deal was made there were a couple unforeseen issues that came to light. Matt and the sales management there went out of their way to make thi More

by tylerj.siegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D, Frank Salkovitz

May 01, 2025

Nucar Volkswagen of Norwood responded

Thank you for the great review! We're glad to hear Matt and our sales team were able to turn things around and ensure you had a positive experience. We appreciate your trust and look forward to helping you again in the future!

April 20, 2025

Dealership Rating
Employee Rating

Drew the salesman was engaging and obliged my requests to see the list of cars I brought in. More

by RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin , Drew

Apr 22, 2025

Nucar Volkswagen of Norwood responded

Thank you for the review! We're glad Drew was accommodating and made the experience enjoyable. We appreciate your feedback!

April 15, 2025

Dealership Rating
Employee Rating

I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom More

by DONHALESHOUSE
Recommend Dealer
Yes
Apr 16, 2025

Nucar Volkswagen of Norwood responded

Thank you for your review! We're glad to hear you had a great experience purchasing your 2024 ID.4 and appreciate your continued support over the years. We hope to provide the same great service if you choose to visit our service department in the future!

March 11, 2025

Dealership Rating
Employee Rating

Everything was great thanks my wife loves her car. Please contact her in the future More

by mqfour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin

Mar 12, 2025

Nucar Volkswagen of Norwood responded

Thank you for your review! We're so glad your wife loves her car. We'll be sure to stay in touch—let us know if you need anything in the meantime!

March 10, 2025

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Employee Rating

Excellent customer service the service associate was knowledgeable and fair minded looking out for our best interest when selecting service options. More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're glad to hear our service associate provided excellent customer service and looked out for your best interest. We appreciate your trust and hope to see you again!

February 04, 2025

Dealership Rating
Employee Rating

Good place to buy a car however I am still waiting on a $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay More

by joe.pimental
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin

Feb 05, 2025

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We apologize for the oversight and understand your frustration. Please reach out to us directly at 833- 854-8541 so we can ensure your refund is processed as soon as possible. We appreciate your patience and your business!

January 17, 2025

Dealership Rating
Employee Rating

Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

by vamaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2025

Nucar Volkswagen of Norwood responded

We're sorry to hear that your experience with us did not meet your expectations. We understand how frustrating delays can be, and we sincerely apologize for any inconvenience caused. Please give us a call at 833-854-8541 so we can better understand your concerns and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

November 14, 2024

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Employee Rating

He's a great salesman. Very knowledgeable and polite. I really enjoy driving my VW. Thanks again. More

by DMoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Nucar Volkswagen of Norwood responded

Thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support!

November 05, 2024

Dealership Rating
Employee Rating

Everyone was really nice! The place was well kept and my salesman Keven was great! More

by bethanymorgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keven Rodriguez

Nov 07, 2024

Nucar Volkswagen of Norwood responded

Thank you so much for the wonderful review! Your feedback means so much to our team!

October 04, 2024

Dealership Rating
Employee Rating

Kind and courteous workers and very knowledgeable about vehicles. Quick going through finance and not pushy. More

by SHARRIS16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin

Oct 07, 2024

Nucar Volkswagen of Norwood responded

Thank you so much for your review!

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