Steven Robertson
Steven Robertson at Nucar Volkswagen of Norwood

Steven Robertson

Sales Manager

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4.6
38 Reviews
4.6

38 Reviews

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38 Reviews of Steven Robertson

March 09, 2026

Dealership Rating
Employee Rating

James and Steve were awesome. This is the third VW we have bought from Nucar Norwood. The price they gave us for our trade was fair and the price we paid for the new Atlas Cross More

by Marierbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Christoforo

Mar 10, 2026

Nucar Volkswagen of Norwood responded

Thank you for the wonderful review and for your continued support! We're glad to hear James and Steve took great care of you and made the process easy. Enjoy your new Atlas Cross Sport!

February 23, 2026

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Everyone is extremely professional, helpful and friendly. Always explaining everything Explicitly! I feel very comfortable at this dealership as I feel they are totally honest ! It’s really the best dealer More

by donnamae1952
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 24, 2026

Nucar Volkswagen of Norwood responded

Thank you so much for the incredible review! We’re thrilled to hear you feel comfortable and confident with our team — honesty and clear communication are so important to us. We truly appreciate your loyalty and look forward to helping you with many more vehicles in the future!

Feb 24, 2026

donnamae1952 responded

I appreciate your response and small things like this are huge and it’s another reason why your dealership stands out. Thank you!

January 03, 2026

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uneducated salesman, poor communication, very unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a di More

by templetonb14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steven Barrow

Jan 06, 2026

Nucar Volkswagen of Norwood responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, as this is not the standard we strive to uphold. That said, we take concerns like these seriously and would appreciate the opportunity to better understand what occurred and review the situation directly. Please give us a call at 833-854-8541 so we can discuss this further and work toward a resolution. Thank you.

August 11, 2025

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Christopher was outstanding! Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it d More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin, James Christoforo, Wildin Lara, Frank Salkovitz , Connor Decker, Matthew Deleo, Mike Garas, Frank Mugford

Aug 12, 2025

Nucar Volkswagen of Norwood responded

We’re so glad Christopher took such great care of you and your Jetta! Thank you for the recommendation—we’ll be sure to share your kind words with him.

August 02, 2025

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We loved the experience of getting our first EV at NuCar and were really impressed with the staff, especially Armin Safai. He made the process so easy and painless. More

by PFCRONIN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armin Safai

Aug 05, 2025

Nucar Volkswagen of Norwood responded

We’re so glad you enjoyed your first EV experience with us! We’ll be sure to share your kind words with Armin. Enjoy your new ride!

July 27, 2025

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I was greeted when I walked in to the dealership. I was able to test drive the car was interested in and ended up buying the car the same day. Nicaragua VW was great! More

by tmurphy67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Deleo, Mike Garas

Jul 29, 2025

Nucar Volkswagen of Norwood responded

Thank you for sharing your experience! We’re thrilled to hear you had a smooth visit and found the right car the same day. Enjoy your new ride!

June 20, 2025

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Great customer service. When i was having problems withbmy ourchase tbey made sure to make it right More

by PEPINFAMILY228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin, James Christoforo, Frank Salkovitz , Danielle Crowley, Connor Decker, Nick Dryden, Mike Garas, Frank Mugford

Jun 23, 2025

Nucar Volkswagen of Norwood responded

Thank you for your review! We're glad we could make things right and appreciate your kind words about our customer service!

May 01, 2025

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I stopped into NuCar VW to check out a Hyundai EV. After a deal was made there were a couple unforeseen issues that came to light. Matt and the sales management there went out of their way to make thi More

by tylerj.siegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Salkovitz , Matthew Deleo

May 01, 2025

Nucar Volkswagen of Norwood responded

Thank you for the great review! We're glad to hear Matt and our sales team were able to turn things around and ensure you had a positive experience. We appreciate your trust and look forward to helping you again in the future!

April 20, 2025

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Employee Rating

Drew the salesman was engaging and obliged my requests to see the list of cars I brought in. More

by RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin , Drew

Apr 22, 2025

Nucar Volkswagen of Norwood responded

Thank you for the review! We're glad Drew was accommodating and made the experience enjoyable. We appreciate your feedback!

April 15, 2025

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Employee Rating

I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom More

by DONHALESHOUSE
Recommend Dealer
Yes

Other Employees Tagged: James Christoforo , Mike Garas, Frank Mugford

Apr 16, 2025

Nucar Volkswagen of Norwood responded

Thank you for your review! We're glad to hear you had a great experience purchasing your 2024 ID.4 and appreciate your continued support over the years. We hope to provide the same great service if you choose to visit our service department in the future!

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