Steven Springer | Page 2

Fantastic customer service and attention to details Bought a new C8 Vette from Landers! kept me apprised of all details on a monthly basis while the cars was scheduled and eventually built and delivere Bought a new C8 Vette from Landers! kept me apprised of all details on a monthly basis while the cars was scheduled and eventually built and delivered! Thank you Team Landers! More

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TJ is always the best. Would not go anywhere else. Everyone is friendly and so helpful. Sent many family members that way. Easy to deal with and always smiling faces! Everyone is friendly and so helpful. Sent many family members that way. Easy to deal with and always smiling faces! More

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I had a great experience with Landers Chevy! My salesman Alex Kugler wanted to help me get what I needed. So I bought 3 cars! Alex Kugler wanted to help me get what I needed. So I bought 3 cars! More

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WOULDN'T BUY HERE AGAIN My experience with Dalton was awesome "sales person" .. but after my purchase 2 weeks after. The finance manager called my bank told my bank that I d My experience with Dalton was awesome "sales person" .. but after my purchase 2 weeks after. The finance manager called my bank told my bank that I didn't pay the full amount and was avoiding them .... called me a lair via text and they held my title so I was late to register my vehicle .. but not only that they charged my credit card 500.00 then 900.00 to charges that I did not approve my bank closed my credit card because I was in Colorado and not in OKC? and the number don't add up they wanted to charge me extra money??.. So I had to get a new credit card everything was on hold for a week because they froze my account ... meanwhile I had no idea all this was going on ... All I got was " sorry Jesse was not intentional they tried to reach you but couldn't"... Doesn't give you the right to just charge my card.... They gave me $51 Discount to shut me up and they said they would send me a gift card... .... I'm still waiting on my gift card but whats even worse is I've been texting the fiance manager back in forth no problem but as soon as I paid the $900 he stop texting me and I've asked him twice so far where my gift card is and I haven't got a reply .--- HORRIBLE EXPERIENCE TOWARDS THE END AS SOON AS THEY GET YOUR MONEY GOOD LUCK GETTING A REPLY BACK More

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Great Experience. My experience with Landers Chevrolet was the best I have had bar none. My salesman took the time to listen to what I wanted and needed in a vehicle. H My experience with Landers Chevrolet was the best I have had bar none. My salesman took the time to listen to what I wanted and needed in a vehicle. He also took the time to compare features and prices and how they would effect my payment. I believe that I received the most vehicle for the price. More

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Friendly, courtesy, knowledgeable sales personal No hassle dealership! No Gimmicks! The vehicles advertised are in stock. The sale staff is friendly, and Courteous. The young man that sold us the v No hassle dealership! No Gimmicks! The vehicles advertised are in stock. The sale staff is friendly, and Courteous. The young man that sold us the vehicle was Dalton Baade. My husband and I also purchased a vehicle from Jordan Miles a few years back. If u are looking for new are used vehicle give these guys a call. More

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Beyond Expectations!!! In all my years of purchasing a vehicle, I've NEVER had such a great experience as I did today at David Stanley Chevrolet of Norman. Friendly & Knowl In all my years of purchasing a vehicle, I've NEVER had such a great experience as I did today at David Stanley Chevrolet of Norman. Friendly & Knowlegable Staff! Kris Jackson was a GREAT Salesman. He went above & beyond my expectations!!! Will definitely be a repeat customer & will recommend to family & friends. More

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Best experience by far! Buying a new car can be stressful and awkward. Jason was my kind of salesman. He would cut and crack jokes with me and just made my over all experienc Buying a new car can be stressful and awkward. Jason was my kind of salesman. He would cut and crack jokes with me and just made my over all experience way more enjoyable. More

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Outstanding and determined to satisfy! Derek went out of his way to get exactly what I was looking for, very determined!! Both Derek, Vince and Steven showed excellent customer service and Derek went out of his way to get exactly what I was looking for, very determined!! Both Derek, Vince and Steven showed excellent customer service and very reliable!! I will continue to use David Stanley Chevrolet of Norman, very pleased with their service. More

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Gives used-car salesmen a bad reputation The salesman we had was slick, evasive, and lied to our faces. It wasn't until we were completely done that we realized any of this, of course. The salesman we had was slick, evasive, and lied to our faces. It wasn't until we were completely done that we realized any of this, of course. The service department must be non-existent, because the car that was supposedly given a "thirty-point inspection" barely made it the forty-five miles home. It had metal showing through on three of the four tires, had a tremendous shudder at speeds of 55 to 60 mph (which we were prevented from discovering during the test-drive because the salesman, Jerry, wouldn't allow us to take the vehicle onto the freeway), had a cracked radiator, and had an oil leak caused by an improperly-installed oil filter. Within the first 24 hours, we had to replace all four tires and have the front-end aligned. We also had to pay for a replacement key fob in order to securely lock the vehicle. A short time later, the radiator blew and our trusted mechanic was able to determine that the crack had been there for quite some time. He also said the oil filter was not installed properly and was "spewing oil all over the engine." He assured us that these are issues that would have been noticed if the car had indeed been given any kind of inspection. If the dealership hadn't been more than 75 miles from our home (and this mechanic) we would have had him inspect it before we purchased it. All in all, we had to put more than $1,000 into repairs to fix everything that was wrong with the car. The finance staff was rude and condescending, and pulled every trick in the book to hide the real cost of what we were committing to until we had time to read the papers after we left the dealership. We were not given any opportunity to review the papers before signing. We made the mistake of telling them that we had to leave by a certain time (previous appointment in the area) so they deliberately drug out the process (waiting well over an hour just between the salesman saying the deal was accepted and the finance staff starting to print the paperwork) so that we wouldn't have time to properly review the contract. We arrived before 10:00 in the morning, but didn't leave until well after 3:30 pm, having had to reschedule our other appointment after all because of all the delays. We were told that some of the fees were required by the finance company; later when confirming with the finance company we found that this was patently false; as a result the finance company refused to fund the loan and rather than give us the opportunity to arrange private financing the dealership just wanted to back out of the deal and take the car back. This was, of course, after we had already paid for the repairs (and the dealership knew it). It was only due to the help of a different salesman, Lawrence, that we were able to protect our investment. He intervened on our behalf to allow us enough time to arrange financing through our local bank (at half the interest rate that the dealership offered) and he arranged to get the price lowered to what we thought we had agreed to pay (again, the lies about “fees” hid the real price on the contract). Thanks to Lawrence’s actions, we were finally able to get a fair price for the car and a much better financing arrangement. Lawrence is the only employee that we worked with at this dealership who treated us respectfully and honestly. He truly deserves to be working at any other dealership than this one. I can’t imagine another used-car dealership being worse than David Stanley Chevrolet in Norman. More

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