SuRin Campbell
SuRin Campbell at Wells Auto Group
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SuRin Campbell | Page 2

VP of Digital Operations

Wells Auto Group

800 N Central Expy
McKinney, TX 75070

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2.6
15 Reviews
2.6

15 Reviews

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15 Reviews of SuRin Campbell

June 27, 2019

Dealership Rating

Never Sent me proof of ownership of car (ie title) I paid in full for a vehicle over 3 months ago. They took 6 weeks to deliver the vehicle and still have not released the paper work to prove I have ow More

by Jobber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Justice

Jun 27, 2019

Wells Auto Group responded

Hi, I'm disappointed to learn that your car buying experience with us did not meet your expectations. I would greatly appreciate the opportunity to connect with you directly to address your concerns in regards to your paperwork. Please contact me at your earliest convenience. I look forward to hearing from you. Best, Darrell Creswell General Manager Dcreswell@c4k4.com (972) 200-9740

Jun 27, 2019

Jobber responded

If only your company responded as quickly as you did to this poor review. If you listened to any of your phone messages or read your emails you could contact me easily. I left several messages, including one to you. No responses to any of them.

May 29, 2019

Dealership Rating
Employee Rating

The Worst Experience I've Had Month 4 and I still haven't received my registration. I have my own plates and even then they are not able to get this done! So far I've been paying f More

by Honest_reviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Maydwell, Kevin Schwarz

May 30, 2019

Wells Auto Group responded

Hello, Thank you for bringing this to my attention. Our goal is total satisfaction of our customers, and to provide a positive experience for everyone. I would appreciate the chance to connect with you to discuss the matter regarding your registration. If you would, please reach out to me at your earliest convenience. Sincerely, Darrell Creswell General Manager Dcreswell@c4k4.com (972) 200-9740

May 29, 2019

Dealership Rating
Employee Rating

AVOID AT ALL COST! ! I'm having the same problem as everyone else. I purchased a used vehicle on March 14th ,2019. Never did receive my plates. I paid an extra 500$ into m More

by robinchgos_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 31, 2019

Wells Auto Group responded

Hello, I am concerned to learn of your disappointment with any level of communication that has left you with a negative impression. Please know your feedback is important to us and I would like to speak with you to better address your concerns. Please contact me when you are available. Thank you. Best, Darrell Creswell General Manager Dcreswell@c4k4.com (972) 200-9740

April 29, 2019

Dealership Rating
Employee Rating

Horrible dealership . I bought a car from kamkad direct in February and have not recieved my plates. I have now been driving with expired tags for over a week. I have ema More

by Unhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Customer Service

May 01, 2019

Wells Auto Group responded

Hello, I regret to learn of any trouble you had contacting us for your concerns in regards to your vehicle's tags. Please provide me with your preferred contact details when you are available and I will connect with you as soon as I can. Thank you for your time. Best, Darrell Creswell General Manager Dcreswell@c4k4.com (972) 200-9740

April 03, 2019

Dealership Rating
Employee Rating

Sold a vehicle they don’t own I purchased a truck from them on January 3rd 2019, as of today my truck hasn’t been registered as required by texas law. Derrell Cresswell the GM told More

by Rpd301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Customer Service, Derrell Creswell, Kenneth Strickler

2

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