Ridiculous long wait time to get an oil change.
1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂
1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂
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by Mateo Latolli
Service Price Transparency
Other Employees Tagged:
Robert Hall
Apr 14, 2025 -
Herb Chambers Honda responded
Mateo, it's disappointing to hear about the long wait time you experienced during your oil change. We strive to provide efficient service and regret any inconvenience caused. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com
Sean was the service rep that I dealt with that day.
He was very informative and had a great sense of humor. My vehicle was ready in less than 3 hours on a Saturday afternoon. I will recommend Honda in
He was very informative and had a great sense of humor. My vehicle was ready in less than 3 hours on a Saturday afternoon. I will recommend Honda in Boston to anyone.
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by Caresha85
Service Price Transparency
Other Employees Tagged:
Robert Hall, Sean Desilva
Apr 11, 2025 -
Herb Chambers Honda responded
We're delighted to hear that Sean provided you with informative and efficient service at Herb Chambers Honda In Boston. Thank you for recommending us!
Love having my repairs done at Herb Chambers Honda
Boston. Recently went back for a new repair. Like always, Sean DeSilva and the Team took care of the repairs right away. Checked for recalls and any
Boston. Recently went back for a new repair. Like always, Sean DeSilva and the Team took care of the repairs right away. Checked for recalls and any other issues my 2023 CRV may have. I've been going to this dealer for my repair for over twenty years and will continue to go for over another twenty years.
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by jovanlacet
Service Price Transparency
Other Employees Tagged:
Robert Hall, Sean DeSilva
Apr 09, 2025 -
Herb Chambers Honda responded
Jovanlacet, thank you for your loyalty and trust in Herb Chambers Honda In Boston over the years! We're delighted to hear that Sean DeSilva and the team continue to provide excellent service. We look forward to serving you and your CRV for many more years!
My experience today at Herb Chambers was wonderful, the
costumer services was great and friendly,
costumer services was great and friendly,
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by theannymedina30
Service Price Transparency
Apr 03, 2025 -
Herb Chambers Honda responded
We're happy to hear you had a great experience here at Herb Chambers Honda In Boston! Thanks for visiting us and please don't hesitate to reach out the next time we can be of assistance!
Sean DeSilva provided excellent service care.
He was very helpful and knowledgeable. Thank you very much!
He was very helpful and knowledgeable. Thank you very much!
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by kmmay627
Service Price Transparency
Apr 01, 2025 -
Herb Chambers Honda responded
We're delighted to hear that Sean provided excellent service at Herb Chambers Honda In Boston! Thank you for taking the time to share your experience with us. We appreciate your support and look forward to serving you again in the future!
Impressed with the service they gave me.
, I felt that they valued my time. Very accommodating
, I felt that they valued my time. Very accommodating
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by Psdelan
Service Price Transparency
Other Employees Tagged:
Robert Hall
Mar 27, 2025 -
Herb Chambers Honda responded
Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Honda In Boston and we hope to see you again in the future!
Car was damaged, not cleaned nothing offered like do you
want to clean your car do you vacuum
want to clean your car do you vacuum
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by Samorah saint louis
Service Price Transparency
Other Employees Tagged:
Robert Hall
Mar 17, 2025 -
Herb Chambers Honda responded
We take customer feedback seriously, so would you be willing to speak with me about your experience directly? If so, please contact me at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com
Robert hall is one of the best employees that herb
chamber Honda dealer, very good customer service and good and fast service
chamber Honda dealer, very good customer service and good and fast service
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by aurelio
Service Price Transparency
Other Employees Tagged:
Robert Hall
Mar 04, 2025 -
Herb Chambers Honda responded
Aurelio, we're delighted to hear that Robert provided you with excellent service at Herb Chambers Honda In Boston. Thank you for the kind words and support!
I brought my car in to see what was wrong with my car, I
was charge 200$ for a diagnostic test, however code p2096 was the problem , and that problem was ignored
(Bank1) instead that go to (bank2) and tel
was charge 200$ for a diagnostic test, however code p2096 was the problem , and that problem was ignored
(Bank1) instead that go to (bank2) and tell me I have to get a new cataylac converter, i payed to find out what's wrong with my car and I didn't get what I paid for, i had to go to another Machanic to find out what was the main problem for that code, I come to honda cause I believe that I would get 100% quality service and I can trust yall I did not get this service that I expected to get....
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by Love glover
Service Price Transparency
Feb 28, 2025 -
Herb Chambers Honda responded
I'm sorry to hear about your experience with the diagnostic test. We strive for accuracy and transparency in our services, so it's concerning that we may have missed addressing the main issue you were facing. I understand how frustrating this must be, and I'd like to discuss it further to see how we can make things right. Please feel free to reach out at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com
My entire experience with Herb Chambers Honda Car
dealership was excellent.
From the time I drove up and was warmly greeted by the young man that took Car keys. The servant agent, Mr. Robert Hall w
dealership was excellent.
From the time I drove up and was warmly greeted by the young man that took Car keys. The servant agent, Mr. Robert Hall was very, very pleasant and helpful. Everyone I dealt with that day the Secretaries was so pleasant and nice what a great experience I was there for a recall on my car. I was given a ride to wait there while my car was ready ,which was a pleasant surprise.
I didn’t need a ride back to pick up my vehicle, but one offered to me. thank you everyone For great customer service.♥️
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by Bamasweet1970
Service Price Transparency
Other Employees Tagged:
Robert Hall
Feb 17, 2025 -
Herb Chambers Honda responded
We're delighted to hear about your excellent experience at Herb Chambers Honda in Boston! It's wonderful that our team, including Mr. Robert Hall and the secretaries, made your visit pleasant while addressing the recall on your car. We appreciate you taking the time to share this feedback and look forward to serving you again in the future!