Suzette Burrow
Suzette Burrow at North Austin Nissan

Suzette Burrow

Management

North Austin Nissan

8408 Shoal Creek Boulevard
Austin, TX 78757

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Suzette Burrow

November 02, 2026

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Employee Rating

Advisor and Technician were awesome. They provided quality insight and an in-depth video of the inspection. I think I might have found my new dealership! More

by herrera515
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Recommend Dealer
Yes

Other Employees Tagged: britnney campa, jacob casey

Nov 02, 2026

North Austin Nissan responded

Your praise for our advisor and technician means a lot to us. We're glad their explanations and detailed inspection video were helpful during your Nissan Altima's service.

October 24, 2026

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Fantastic experience! The dealership representative (Carlos) carefully listened to our needs and managed to find a solution that matched our requirements and budget. Carlo More

by Filippo.mangolini
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Recommend Dealer
Yes
Oct 24, 2026

North Austin Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North Austin Nissan are glad to have you as a customer.

October 19, 2026

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Loved video of inspection which clearly shows status and recommendations. This helps make informed decisions and gain more trust. More

by Devendra
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Recommend Dealer
Yes
Oct 20, 2026

North Austin Nissan responded

We’re glad the video walk-through of your Nissan Rogue’s inspection gave you clear status and recommendations. Knowing it helps you make informed decisions and build trust means a lot to our service team.

October 19, 2026

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Staff was super friendly, the parking lot is being reorganized so finding the service department was a bit confusing but they came right out and helped me get an oil change. Service was quick and they More

by Aidan.clark22703
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Esther Mondragon

Oct 19, 2026

North Austin Nissan responded

Knowing that the oil change was quick and the waiting area felt comfortable means a lot to our service team. Our team is pleased we could help you locate our service department despite the parking lot reorganization.

October 17, 2026

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Alex and entire team were super friendly and helpful ready to help made my purchase happen for me More

by Rajans
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Recommend Dealer
Yes

Other Employees Tagged: Alex Gil

Oct 17, 2026

North Austin Nissan responded

We’re glad our team could provide a welcoming, proactive experience as you purchased your new Frontier. Your kind words about our team’s readiness to help mean a lot to us.

October 12, 2026

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Office is literally squeaking clean. Service is fast. And the massage chair is a decent surprise. More

by will555413
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Recommend Dealer
Yes
Oct 12, 2026

North Austin Nissan responded

We’re glad the service on your Nissan Rogue was fast and that our clean facility and surprise massage chair added comfort. Knowing you found our facility spotless and the massage chair a welcome surprise means a lot to us.

October 08, 2026

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Everyone was very nice they were all super helpful we will definitely be back for our next car More

by Madison.deiterman
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Recommend Dealer
Yes

Other Employees Tagged: Gil neave

Oct 08, 2026

North Austin Nissan responded

Knowing that everyone was so welcoming and supportive means a lot to our team. We’re honored you chose us for your new Sentra and look forward to helping with your next purchase.

October 05, 2026

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The customer service was amazing! ! Loved the detailed video and the warm welcome I received when I came in. The work was completed on time as promised. More

by mdeerdgz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aria

Oct 05, 2026

North Austin Nissan responded

Knowing that our detailed video and warm welcome made such a positive impression means a lot to us. We’re glad the service on your Nissan Maxima was completed on time as promised.

September 28, 2026

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Great job in servicing our vehicle - prompt, cordial, knowledgeable, and forthcoming with updates. Completed service within estimated time. More

by art.l.soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esther Mondragon

Sep 28, 2026

North Austin Nissan responded

Your note about our team’s clear updates highlights how our service department values transparent communication. Knowing that your Nissan Kicks received prompt, courteous care and finished within the estimated timeframe is very rewarding to us.

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