TJ Lucas | Page 11

I worked with Scott to buy my nice new to me SUV. He was extremely helpful and made me feel like a valued customer! There were a few minor things that needed to be fixed, the air vent and the sun visor, the extremely helpful and made me feel like a valued customer! There were a few minor things that needed to be fixed, the air vent and the sun visor, they ordered the parts and I went on Monday and had them replace (still under warranty). The repairs took no time at all, everyone was super friendly!! A really great experience all around!!! More

by sashaterray Verified Customer Verified Customer

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Excellent service and very friendly Prompt service Wait Excellent service and very friendly Prompt service Wait time was minimum and they were very thorough They suggested a tire rotation which was do Excellent service and very friendly Prompt service Wait time was minimum and they were very thorough They suggested a tire rotation which was done With great price More

by Deniseblevins5 Verified Customer Verified Customer

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Great dealership to work with. Everyone there is wonderful and makes you feel like family. I would love to see them be the number one Mitsubishi dealership !!! wonderful and makes you feel like family. I would love to see them be the number one Mitsubishi dealership !!! More

by loisdhsg Verified Customer Verified Customer

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I loved how easy the process was and the friendly atmosphere. Tony was the greatest part of the whole thing. I felt like I had a friend on my side and not a pushy salesman just trying to cut a deal. atmosphere. Tony was the greatest part of the whole thing. I felt like I had a friend on my side and not a pushy salesman just trying to cut a deal. I look forward to working with my new family! More

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New customer, to RC Hill's new dealership in our area. A Happy ending I stopped into the new Ocala location (we live in Summerfield) to look at a used vehicle that was advertised, they answered al A Happy ending I stopped into the new Ocala location (we live in Summerfield) to look at a used vehicle that was advertised, they answered all my questions and had the car I wanted. The whole process was easy and painless and I love my used car....except for one problem. The car I purchased was used and what is commonly termed as an "as Is" car or in other words no warranty. I was happy with it, it ran great, with no problems until a week later the AC stopped working. Needless to say i was not happy with no AC, so i had an estimate done, and the AC compressor had internal damage, and i was looking at a $1600.00 bill to replace it by my regular mechanic. After some deliberation, and figuring there was no use in bringing it back to RC Hill (after all it was as is no warranty and I expected them to do nothing to help me) I decided to go back and at least let them know what happened. You can read story after story of customers who are turned away after the sale when they have problems later on, and I have learned the true measure of a great company is how they treat customers after the sale, and especially when that customer has a problem. In this regard, RC Hill was exceptional, and proved they do care about the customer, Mr. Lucas (sales manager) personally took care of me and went the extra mile to make me happy, and offered to replace the AC with a new one with an offer I could not refuse. Their service department was awesome, professional and accommodating. RC Hill was so fair and honest that I wanted to share this unusual experience, and confirm that RC Hill IS our hometown dealer here in Ocala! Thank you guys! Danny Summerfield Florida. More

by Danny50 Verified Customer Verified Customer

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Scott made buying a car a pleasure! Thanks Scott! And everyone at RCHill Mitsubishi in Ocala! Best car buying experience I have ever had! Thanks! everyone at RCHill Mitsubishi in Ocala! Best car buying experience I have ever had! Thanks! More

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Anthony Martin was a great sales man , he is the guy to go to for a nice ride. The whole place was nice and welcoming, thank you for the help!!!! I highly recommend!!!!!!! go to for a nice ride. The whole place was nice and welcoming, thank you for the help!!!! I highly recommend!!!!!!! More

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This place is amazing! I honestly couldn’t ask for a better team to help me find a new car. The manager is awesome and so are they’re salesmen! If I ever need a new car I’ll definitely go with them agai better team to help me find a new car. The manager is awesome and so are they’re salesmen! If I ever need a new car I’ll definitely go with them again! More

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Tony was awesome! He got me into a new car quick and easy. I recommend him highly! If you need a new car ask for him and he will get you into something nice. easy. I recommend him highly! If you need a new car ask for him and he will get you into something nice. More

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Great experience Sherry was great helping me buy a car. She answered all my questions. TJ was also great with help on the financial end. I am so happy with my car and Sherry was great helping me buy a car. She answered all my questions. TJ was also great with help on the financial end. I am so happy with my car and the experience with them More

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