TOM SULLIVAN

I had the good fortune to have Tom Sullivan as a broker. I am over the moon about my purchase especially as I had to go without a vehicle for over six weeks. He went out of his way to ensure that I got I am over the moon about my purchase especially as I had to go without a vehicle for over six weeks. He went out of his way to ensure that I got to test drive the car I wanted quickly-distance and details were complicated, but he made it happen. He also expedited the sale, answered all questions and more. My background is professional research and evaluation of system deliveries in medicine, education and beyond. I pay attention to people. Moreover, I've worked for years for institutions and governments all over the US and abroad. Tom Sullivan is at the top of the chart! He checks all the boxes and a few that aren't there. Check out the characteristics of top salesmen as evidenced in FORBES. https://www.forbes.com/councils/forbesbusinesscouncil/2021/10/05/14-essential-qualities-of-a-good-salesperson/ I'll borrow from Allstate: YOU"RE in good hands with TOM and HM Brown! Please continue to serve your community and customers in this most valuable role! Chapeaux!! as we say in French. More

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My Auto Broker, Tom Sullivan, was on point throughout the entire process. He provided me with all the information I needed as well as the time for a pre-purchase car inspection. Excellent experience! entire process. He provided me with all the information I needed as well as the time for a pre-purchase car inspection. Excellent experience! More

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I wish we would have found this dealership sooner! Tom Sullivan was awesome to work with. We told him what we were looking for and what our budget was and he delivered! The whole process from start to Tom Sullivan was awesome to work with. We told him what we were looking for and what our budget was and he delivered! The whole process from start to finish was efficient, easy, and saved us a ton of time. We will not go back to a traditional dealership. Highly recommend! More

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We recently worked with Tom Sullivan for the fourth time. No high pressure, follows through on what we asked for, and responds quickly to text/email messages. Always a pleasant experience when purchasing a v No high pressure, follows through on what we asked for, and responds quickly to text/email messages. Always a pleasant experience when purchasing a vehicle from him. More

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One of the most important aspects of buying a car is finding a salesperson who genuinely cares about your needs and preferences. Tom S. exemplified this trait with his tentative and personalized approac finding a salesperson who genuinely cares about your needs and preferences. Tom S. exemplified this trait with his tentative and personalized approach. He took the time to understand what you are looking for in a vehicle and provided insightful recommendations that align with your requirements. Transparency is key in any transaction, especially when it involves a significant investment like a new car. Tom S. maintained open and honest communication throughout the entire process. They were upfront about pricing, financing options, and any additional fees, ensuring that there are no surprises along the way. HM Brown provided a welcoming and comfortable atmosphere that makes car shopping a pleasant experience. The staff were friendly and approachable, creating an environment where you feel valued and respected. With Tom S. leading the way, you can be assured of a positive and memorable visit. In conclusion, if you are in search of a car dealership that delivers outstanding service, I highly recommend Tom S. and the team at H. M Brown. Their commitment to customer satisfaction and their exceptional service will ensure that your car-buying experience is smooth, enjoyable, and stress-free. More

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Met with Tom Sullivan, who I worked with at another dealership to buy two other automobiles. Tom is a true professional, courteous and thorough. The entire process from start to finish was very relax dealership to buy two other automobiles. Tom is a true professional, courteous and thorough. The entire process from start to finish was very relaxed and easy. More

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Very low pressure. Excellent salesman. Truck was exactly what i wanted. Very good value and low mileage. Excellent salesman. Truck was exactly what i wanted. Very good value and low mileage. More

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I reviewed this dealerships used inventory to find a used car with low mileage and great condition that was within my price range. I spoke with Tom Sullivan over the phone and he emailed me all of the specif car with low mileage and great condition that was within my price range. I spoke with Tom Sullivan over the phone and he emailed me all of the specifics for the vehicle as well as the carfax. He made the car buying process painless and hassle free. More

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