Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
145 Reviews
5.0

145 Reviews

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145 Reviews of Talon Cockrell

April 09, 2026

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Employee Rating

Always a great experience and everyone Is always helpful. Talon has always been helpful and very nice. More

by annette.k.bolton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 09, 2026

Shottenkirk Honda Decatur responded

We’re pleased that each visit for your Honda Accord service has gone smoothly. Talon appreciates your kind words about his helpful and friendly approach. We look forward to assisting you again. Mason Rigdon General Manager

April 01, 2026

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Talon always provides excellent service at Shottenkirk. He very knowledgeable and provides detailed description of services to be performed. We highly recommend this dealer for servicing our Honda cars More

by Nicholas Giordano
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 01, 2026

Shottenkirk Honda Decatur responded

It’s great to hear that Talon’s expertise and clear explanations made your Honda Odyssey service seamless. He strives to make each step clear before any work begins. Thank you for recommending our Honda service. Mason Rigdon General Manager

March 26, 2026

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I always have a great experience at this location. Everyone is always friendly and helpful. Today my service advisor was Talon C. He was super informative and took the time to explain each service bef More

by KelseeTucker
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Kapes , Hannah J.

Mar 26, 2026

Shottenkirk Honda Decatur responded

Thanks for your kind review and for trusting us with your Honda. It’s wonderful that Talon explained each service thoroughly and our team provided friendly, prompt care. We look forward to assisting you again. Mason Rigdon General Manager

March 26, 2026

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Employee Rating

Very polite @ informative concerning what they find needs to be fixed when working on your car. And keep you informed how much longer it will take to finish your car. More

by kathleen.jackson5273
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 26, 2026

Shottenkirk Honda Decatur responded

We’re pleased you found our team courteous and informative about the necessary repairs on your Accord, and that you felt well updated on the completion time. Talon appreciates your feedback, and we look forward to assisting you again. Mason Rigdon General Manager

March 21, 2026

Dealership Rating
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I received professional and detailed information from Talon my service advisor. He was very thorough as to when I would get my car back. More

by Nenco
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to know Talon provided you with professional and detailed information about your service timing. We’re delighted your Honda received the thorough attention you expected. Thank you for choosing our service department. Mason Rigdon General Manager

March 19, 2026

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Everything went well and service people were outstanding and well organized and were very helpful. I was very pleased with the service department. More

by lonniecollier
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear our service department kept everything running smoothly and provided helpful support for your Honda. We appreciate your kind words about our organization. We’re here whenever you need us. Mason Rigdon General Manager

March 18, 2026

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Go see these people they are awesome. The best experience ever. I will be back. More

by Carl
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Shottenkirk Honda Decatur responded

We’re delighted to hear you had such a fantastic experience with our team. Thanks for the kind words and we look forward to welcoming you back soon. Mason Rigdon General Manager

March 13, 2026

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Everyone is always amazing when I come. The first visit to the most recent visit. You all make me feel comfortable and happy. Thank you all More

by shannonaustin1973
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Monroe , Gage

Mar 13, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear that every visit leaves you feeling comfortable and happy. We appreciate the opportunity to service your FIAT 500L and your ongoing trust means a lot to us. Thank you for sharing and we look forward to welcoming you back. Mason Rigdon General Manager

February 25, 2026

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Employee Rating

Excellent service as usual. Approached promptly, problem identified quickly and appropriate service rendered in a timely manner More

by aswafwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Shottenkirk Honda Decatur responded

It’s rewarding to know Talon and our service team pinpointed your Honda Pilot’s issue and completed the repair promptly. We appreciate your continued trust in us to keep your vehicle running smoothly. Mason Rigdon General Manager

February 18, 2026

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Employee Rating

I leased a vehicle at Shottenkirk 2023. I got an excellent deal and service after the deal has been top-notch. I wouldn't go anywhere else. More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Shottenkirk Honda Decatur responded

Thank you for leasing your Honda HR-V with us. We’re thrilled the deal and ongoing service have been top notch and appreciate knowing you trust us for all your vehicle needs. Mason Rigdon General Manager

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