This is my third service with Decatur Service Center, and
it is always quick, easy, and professional. The staff is friendly, knowledgeable, and makes the entire process hassle-free.
it is always quick, easy, and professional. The staff is friendly, knowledgeable, and makes the entire process hassle-free.
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by honda513
Service Price Transparency
Other Employees Tagged:
NATALIA SZICHAK
May 29, 2026 -
Shottenkirk Honda Decatur responded
We’re delighted to hear this was your third service for your Honda CR-V. It’s great our team kept everything efficient and provided friendly, knowledgeable support throughout the process. We appreciate you choosing us again and look forward to welcoming you back.
Mason Rigdon
General Manager
I had to get my mirror replaced, Talon was so efficient,
and kind. Thank you Talon !!
and kind. Thank you Talon !!
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by Toni
Service Price Transparency
May 29, 2026 -
Shottenkirk Honda Decatur responded
We’re glad Talon could make your Honda Civic mirror replacement both efficient and pleasant. Thank you for trusting our team and sharing your experience.
Mason Rigdon
General Manager
My first service on my new Ridgeline went smooth and the
dealership was done before I knew it… we are very happy with the staff and my new vehicle 😊
dealership was done before I knew it… we are very happy with the staff and my new vehicle 😊
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by Pbrhonda7
May 22, 2026 -
Shottenkirk Honda Decatur responded
We’re thrilled to hear that Talon and our service staff completed your first Ridgeline appointment so efficiently. Enjoy your new Honda and feel free to reach out whenever you need us again.
Mason Rigdon
General Manager
Great Service Department.
I feel very secure in not only their assessment, the work done, but also in the courteous manor the information was relayed to us. Great staff!
I feel very secure in not only their assessment, the work done, but also in the courteous manor the information was relayed to us. Great staff!
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by adownby
Service Price Transparency
May 22, 2026 -
Shottenkirk Honda Decatur responded
Thank you for sharing your positive experience with our service department. Talon and our team are pleased you felt secure in the assessment and work performed on your Honda. We appreciate your kind words about our courteous communication and look forward to assisting you again.
Mason Rigdon
General Manager
My car was in repair for over 2 days.
Talon kept us informed each day as to what was found, why and how much! We appreciated him not pushing something on us we DID NOT need! So far, my ca
Talon kept us informed each day as to what was found, why and how much! We appreciated him not pushing something on us we DID NOT need! So far, my car is great!
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by Amanda
Service Price Transparency
May 09, 2026 -
Shottenkirk Honda Decatur responded
Thank you for highlighting Talon’s clear updates during your repair, and we’re glad to hear your Honda is running smoothly. We look forward to supporting your future service needs.
Mason Rigdon
General Manager
Great service department, they go above and beyond.
They care about the customer. Will definitely do more business with them.
They care about the customer. Will definitely do more business with them.
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by swaffordheath46
Service Price Transparency
May 07, 2026 -
Shottenkirk Honda Decatur responded
It’s wonderful to hear our service department went above and beyond caring for your Honda CR-Z. Talon thanks you for trusting us and looks forward to your next visit.
Mason Rigdon
General Manager
Very happy with this company.
Was offered a car while mine was being fixed. Very courteous .
Was offered a car while mine was being fixed. Very courteous .
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by Stars
Service Price Transparency
May 04, 2026 -
Shottenkirk Honda Decatur responded
We’re delighted we could provide a courtesy vehicle while your Honda CR-Z was being serviced. Talon and our team appreciate your recognition of the professional approach you experienced. Thank you for the five-star rating.
Mason Rigdon
General Manager
Always a great experience and everyone Is always helpful.
Talon has always been helpful and very nice.
Talon has always been helpful and very nice.
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by annette.k.bolton
Service Price Transparency
Apr 09, 2026 -
Shottenkirk Honda Decatur responded
We’re pleased that each visit for your Honda Accord service has gone smoothly. Talon appreciates your kind words about his helpful and friendly approach. We look forward to assisting you again.
Mason Rigdon
General Manager
Talon always provides excellent service at Shottenkirk.
He very knowledgeable and provides detailed description of services to be performed. We highly recommend this dealer for servicing our Honda cars
He very knowledgeable and provides detailed description of services to be performed. We highly recommend this dealer for servicing our Honda cars
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by Nicholas Giordano
Service Price Transparency
Apr 01, 2026 -
Shottenkirk Honda Decatur responded
It’s great to hear that Talon’s expertise and clear explanations made your Honda Odyssey service seamless. He strives to make each step clear before any work begins. Thank you for recommending our Honda service.
Mason Rigdon
General Manager
I always have a great experience at this location.
Everyone is always friendly and helpful. Today my service advisor was Talon C. He was super informative and took the time to explain each service bef
Everyone is always friendly and helpful. Today my service advisor was Talon C. He was super informative and took the time to explain each service before moving forward. Very kind and professional, and everything was finished in a timely manner.
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by KelseeTucker
Service Price Transparency
Mar 26, 2026 -
Shottenkirk Honda Decatur responded
Thanks for your kind review and for trusting us with your Honda. It’s wonderful that Talon explained each service thoroughly and our team provided friendly, prompt care. We look forward to assisting you again.
Mason Rigdon
General Manager
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