Tamara Metz
Tamara Metz at Thomas Cumberland Subaru

Tamara Metz

Client Advisor

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

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4.6
16 Reviews
4.6

16 Reviews

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16 Reviews of Tamara Metz

December 12, 2024

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Employee Rating

Tamara Metz was super to work with and went the extra mile to get the Forester Limited in the color that I wanted. She was very knowledgeable and patient. The day of the transaction she made it easy with More

by RC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 02, 2025

Thomas Cumberland Subaru responded

Thank you so much for your kind words, [Customer Name]! We're thrilled you had a positive experience with Tamara and that she was able to help you find the perfect Forester Limited. We appreciate your business!

October 22, 2024

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Employee Rating

This is my second car I bought from the dealership. I also take the car in for maintenance and never had any problems. More

by huffbm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Greethurst

Oct 28, 2024

Thomas Cumberland Subaru responded

We appreciate your continued business and loyalty. Thank you for choosing us!

September 08, 2024

Dealership Rating
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Kara does a great job! She is very helpful and always makes the purchasing process very easy. More

by efrazee.2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Kara Owens

Sep 10, 2024

Thomas Cumberland Subaru responded

Thank you for your kind words about Kara! We're thrilled to hear that she made your car-buying experience enjoyable. Her dedication to providing excellent customer service is a valuable asset to our team. We appreciate your business and hope to see you again soon!

September 05, 2024

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Tamara made this car buying experience easy,she answered all my questions, explained the available warranties and protections,and didn't try to push me into anything I didn't want.I also have to give a shou More

by Mike L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Carpenter, Michelle Folk

Sep 10, 2024

Thomas Cumberland Subaru responded

We’re so glad to hear that your car buying experience at Thomas Subaru was positive! It’s our goal to make the process as smooth and stress-free as possible. We’re thrilled to know that Tamara and Kameron provided you with excellent service. Their dedication to ensuring customer satisfaction is truly commendable. Thank you for choosing Thomas Subaru. We hope you enjoy your new 2025 Outback!

August 21, 2024

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Repeat buyer but this go around was horrible. Lost 2nd fob, misplaced reimbursement check and sent title to bank on an outright purchase. And was basically told that’s my problem! More

by Crosstrek 24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michelle Folk, Jeremy McFarland

Sep 03, 2024

Thomas Cumberland Subaru responded

We are truly sorry to hear that your recent experience at Thomas Automotive did not meet your expectations. We value your business and strive to provide exceptional customer service. To address these issues promptly, please contact us at 301-724-6310 so we can investigate these matters further and take appropriate action. We are committed to resolving these issues to your satisfaction. Thank you for your understanding and patience.

August 06, 2024

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Employee Rating

We had a great experience! We worked with Tamara and she was excellent and super sweet! We got our dream car! I would highly recommend Thomas Subaru! We would go back again to More

by wdrichards25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk

Aug 14, 2024

Thomas Cumberland Subaru responded

We're so happy to hear about your wonderful experience! Tamara is a fantastic team member and we appreciate you taking the time to share your positive feedback. Customer satisfaction is our top priority, and we're thrilled you found your dream car with us!

August 06, 2024

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Employee Rating

We love this dealership! ! This is the fourth Subaru we have bought here and we have always had a great experience. More

by upolesx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Nate Hoffman

Aug 14, 2024

Thomas Cumberland Subaru responded

Thanks for the kind words! We're so glad you've had a great experience with us. We hope to continue serving you for many years to come.

July 18, 2024

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Tamara made this the best car buying experience! Super easy. And the best part, stress free!! We will definitely be using her again to purchase another vehicle! More

by Stephgornall5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Thomas Cumberland Subaru responded

Wow, what an amazing review! We're so thrilled to hear that Tamara made your car buying experience stress-free and enjoyable. It's our goal to provide exceptional customer service, and it's fantastic to see that Tamara delivered on that promise. We're also delighted to hear that you'll be returning to Thomas Automotive for your next vehicle purchase. We look forward to serving you again in the future! Thank you for sharing your positive experience. It means a lot to us.

Jul 23, 2024

Thomas Cumberland Subaru responded

We're thrilled to hear that Tamara made your car buying experience so positive! Her dedication to providing exceptional customer service is a true asset to our team. We're committed to making the process as smooth and enjoyable as possible, and it's wonderful to know we succeeded in your case. Thank you for choosing Thomas Automotive, and we hope to see you again in the future!

July 18, 2024

Dealership Rating
Employee Rating

Tamara made my car buying experience easy and stress free! She answered any question that I had. Highly recommend her to anyone looking to get into a new vehicle. Made the new car buying experience a br More

by Josh
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Thomas Cumberland Subaru responded

We're thrilled to hear that Tamara made your car buying experience so positive and stress-free! Her dedication to providing exceptional customer service is truly appreciated. We're proud to have Tamara as part of the Thomas Automotive team. Thank you for choosing us and for taking the time to share your kind words. We look forward to serving you and your new vehicle for many years to come!

June 06, 2024

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Employee Rating

Tamara was excellent to work with. She was very busy and was able to help me with my purchase. She went well and above what most would. Very good , pleasant personality. More

by Marylght68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Thomas Cumberland Subaru responded

Thank you so much for your kind words about Tamara! We are thrilled to hear that she was able to assist you with your purchase, even while she was busy. It's fantastic to know that she went above and beyond to make your experience positive. We will be sure to pass your compliments on to Tamara - she will be delighted to hear that her pleasant personality and helpfulness made such a difference. Thank you again for choosing Thomas Automotive. Please don't hesitate to reach out if you need anything further in the future.

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