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Tammy Costigan
Tammy Costigan at Toyota of Nashua

Tammy Costigan | Page 14

Service Advisor

Toyota of Nashua

10 Marmon Dr
Nashua, NH 03060

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4.8
134 Reviews
4.8

134 Reviews

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134 Reviews of Tammy Costigan

March 08, 2024

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Employee Rating

Whenever I go into Nashua Toyota for service I always get treated like family, and feel like I am the only one there as I am taken in quickly and I am am updated constantly and thoroughly. More

by jimmessier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gallant, Steven Gulezian, Tom Raras, Pat Simboli, Sean O'Day, Wendy Fredette, Adam Bosse, Craig Oullette, Carl Gallien

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Mar 08, 2024

Toyota of Nashua responded

Jim, we're so glad to know that you always feel like family at McGovern Toyota of Nashua. Our team is dedicated to providing top-notch service and keeping our customers informed throughout the process. Thanks for your review!

February 07, 2024

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Employee Rating

Toyota of Nashua has the worst, most unorganized service department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they More

by Parentkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Jerszyk, Richard Bellino, Nidal Murashah, Rick Fragala, Jeff Price, Tim Fraize, Jim Haynes , Mutaz Mousa, Mike Wright

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Feb 12, 2024

Toyota of Nashua responded

Good morning Kayla, Thank you for taking the time to leave us a review about your experience with us. Unfortunately with these types of systems installed in vehicles, it does require you to be present to enable the device so work can be performed on the vehicle. In most cases, the unit provider will speak to one of our representatives so we can make them aware that the vehicle is in for service and they’ll override the system so our technicians can service the vehicle. In this case and for whatever reason, they would not override the unit and that’s why your presence is necessary. I understand it’s an inconvenience but we’re powerless over the situation. My service department can elaborate further and answer any additional questions you may have and hopefully, we can get this handled ASAP. Thank you again for your time. Sincerely, Keith Jerszyk General Manager Toyota of Nashua kjerszyk@mcgovernauto.com

Feb 12, 2024

Parentkayla responded

I completely understand and I did not mind having to sit there to help out as I know the device is not Toyota’s fault. My issue was that my appointment was for Thursday 2/1/24 and the process of even starting my service wasn’t started until Monday 2/5/24. To me that is unacceptable. If I have an appointment, the date of my appointment is the day my service should begin. And when I speak with my service representative to let them know I will be there at this time on this day to be able to sit with the car when they look it over, if they say yes that works, when I arrive to do so I shouldn’t be told the machanic is busy we cannot do it (despite giving me the green light for that time), leaving my car to be pushed back another day. I now have my car back, and although the problem was not fixed, I do appreciate the mechanic’s time and effort to find the problem and I thank service rep. Manny for his help and attentiveness in making sure my car was being taken care of.

February 05, 2024

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Service is prompt and fully explained. Employees are courteous and available. Wait times are short and reasonable.I always have a good experience at Toyota of Nashua More

by baanbu@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gallant, Steven Gulezian, Tom Raras, Pat Simboli, Sean O'Day, Wendy Fredette, Adam Bosse

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Feb 05, 2024

Toyota of Nashua responded

We're delighted to know that you've consistently had good experiences with our service at McGovern Toyota of Nashua. We appreciate your feedback about our promptness, courtesy, and reasonable wait times!

July 06, 2021

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Employee Rating

I have been a loyal customer of this dealership for over fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 More

by ROGERSUE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gallant, Steven Gulezian, Tom Raras, Pat Simboli, Sean O'Day, Wendy Fredette, Adam Bosse

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