Tara McDade | Page 16

This dealership takes care of my little issues and that is greatly appreciated!!! Your sales staff & service writers work hard to stay on top of my needs. is greatly appreciated!!! Your sales staff & service writers work hard to stay on top of my needs. More

by GORDONWSTULL Verified Customer Verified Customer

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Great Service My appointment for an oil change and tire rotation were very smooth. I Also asked to have a small trim piece on the rear bumper replaced. They said no My appointment for an oil change and tire rotation were very smooth. I Also asked to have a small trim piece on the rear bumper replaced. They said no problem and worked it in right after the other service. I was able to wait in their comfortable customer waiting area for completion of the work. They completed it timely and did a great job. More

by COMOTURNERS Verified Customer Verified Customer

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Really? You want me come up with 25 words?That’s too Really? You want me come up with 25 words? That’s too many. Great service as usual! Thank you for all your help. I appreciate it. Really? You want me come up with 25 words? That’s too many. Great service as usual! Thank you for all your help. I appreciate it. More

by BSPILLARS Verified Customer Verified Customer

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Tara is very knowledgeable and helpful. They worked me in as soon as possible and waiting room was open and very nice. I have faith in the repair work they do. as soon as possible and waiting room was open and very nice. I have faith in the repair work they do. More

by LIL.SOCCERHOTTIE13 Verified Customer Verified Customer

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The customer service and service department is top notch. They always go above and beyond, and I always leave with a smile on my face. They always go above and beyond, and I always leave with a smile on my face. More

by Hanna Janik Verified Customer Verified Customer

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Quick response and service! Everyone we’ve worked with purchasing TWO vehicles within 1 week (1 used & 1 brand new) has been amazing. My only complaint is I feel we didn’t get close to what our trade-in v purchasing TWO vehicles within 1 week (1 used & 1 brand new) has been amazing. My only complaint is I feel we didn’t get close to what our trade-in vehicle was worth. We obviously had it financed (with our credit union) and they’re VERY picky about financing no more than the value Of a vehicle. And when it came time to trade with Machens, we were offered less than HALF of what our credit union (and therefore our loan) was worth. Even according to the NADA guide online, under “rough trade” Machens valued it $4000 less than....our trade was in tip top condition just higher miles (which were factored in) it was FAR from “rough trade”. I would have liked for the sales manager to take into consideration we had JUST purchased a brand new vehicle 6 days prior to purchasing the used Suburban and given us more of a trade-in price than what was offered, but we felt as though we really needed to make the deal as it was offered. Don’t get me wrong, I love my Suburban, and don’t regret getting it. We felt a like we got a less than fair deal on it though, given our new vehicle purchase just days prior. Additionally, we’ve purchased 5 other vehicles from Machens dealerships over the years, and would have been nice to have a “repeat customer” credit or consideration factored in as well. More

by wordofmouthcatering Verified Customer Verified Customer

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The dealership was clean. Tara greated me immediately and explained the service on my exterra. She explained which things could wait and the more urgent things ,so the service could be more affordable for me explained the service on my exterra. She explained which things could wait and the more urgent things ,so the service could be more affordable for me. More

by CINDYJACKSON2011 Verified Customer Verified Customer

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Car was continuing problems after being fixed and any time that I called to get an update on things they say that they would call back and never did. It’s been over a week and my car is still not fixed. time that I called to get an update on things they say that they would call back and never did. It’s been over a week and my car is still not fixed. More

by Kyla Verified Customer Verified Customer

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I appreciate the time and effort that everyone that’s always involved with my truck. It gets resolved quickly in a responsible time. Thank you for all you do. always involved with my truck. It gets resolved quickly in a responsible time. Thank you for all you do. More

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Tara was friendly and attentive. The work done was done in a timely manner. I continue to be satisfied with getting all of my service work done at this dealer. in a timely manner. I continue to be satisfied with getting all of my service work done at this dealer. More

by TROY29 Verified Customer Verified Customer

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