Tara McDade
Tara McDade at Joe Machens Nissan

Tara McDade | Page 5

Assistant Service Manager

Joe Machens Nissan

201 Nebraska Ave
Columbia, MO 65203

5.0
230 Reviews
5.0

230 Reviews

Write a Review

230 Reviews of Tara McDade

November 01, 2020

Dealership Rating
Employee Rating

Wrong part was ordered after I had scheduled over a week. Had to leave overnight for correct part to come in. Work was done but have to take back to correct steering wheel center pad that wasn’t put back on More

by C.J. Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael De Jesus

Nov 02, 2020

Joe Machens Nissan responded

Thank you for this review and I apologize for the confusion. Please email me at cwilliams@machens.com and I can look into the issue of the diag fee being removed from your bill.

November 01, 2020

Dealership Rating
Employee Rating

Very friendly service department. They took me at my on lines scheduled appointment. Very efficient. My husband is hard to please and he was very happy with the service department More

by stephhanneken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Joe Machens Nissan responded

Thank you for the great review! We're happy we were able to make you and your husband happy :)

October 31, 2020

Dealership Rating
Employee Rating

I didn't have much time, but they got it done. They were safe with mask. I would have liked something different on tv, but sign said, couldn't change tv. Few people in waiting area like two. More

by PAT.KIMBREL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Joe Machens Nissan responded

Thank you for the great review! We appreciate your business.

October 31, 2020

Dealership Rating
Employee Rating

45 days later. I still have no title although you’ve cashed all my down payment checks. The lender has moved the finish line since many times it seems prejudicial and horrible business. My business wil More

by Dsquires.realtor
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jason Kohl, Matt McMahon, Forrest Roberts

Nov 02, 2020

Joe Machens Nissan responded

please email me at cwilliams@machens.com so I can look into this for you and figure out what is going on.

October 29, 2020

Dealership Rating
Employee Rating

Overall they did a good job. Received the wrong part for our repair the first time but responded quickly to apologize and correct the situation. More

by bfair2009
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Forrest Roberts

Nov 02, 2020

Joe Machens Nissan responded

Thank you for the kind review.

October 29, 2020

Dealership Rating
Employee Rating

This dealership is disappointing to say the least. The sale was smooth and professional but the aftercare has been less than satisfactory. Unreported accident??? Probably. More

by AMYROSE.TOMLINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cristian Sellars

Nov 02, 2020

Joe Machens Nissan responded

You're welcome to email me at cwilliams@machens.com so we can work on this with you.

October 26, 2020

Dealership Rating
Employee Rating

I'm always impressed with their timeliness in making sure that they get the work done reasonable and If they can't they let me know ahead of time that it's going to take longer than expected. And the care t More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Joe Machens Nissan responded

Thank you for the great review! We're always thankful for happy customers!

October 25, 2020

Dealership Rating
Employee Rating

Just recently purchased a 2019 Dodge Challenger and needed the front license plate bracket!! The Guys ordered it and it came in Really Quick! Stopped in a they had me out the door in no time!!! More

by DODIEJEAN_61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Loyd, Tom Peters, Trey Warren

Oct 26, 2020

Joe Machens Nissan responded

Glad we could help!

October 25, 2020

Dealership Rating
Employee Rating

Service on 10/24 (oil change, tire rotation, change air filter and replace battery) took just under an hour. That is significantly less time compared to all of my other services with only an oil change. Gr More

by chay99
Recommend Dealer
Yes
Oct 26, 2020

Joe Machens Nissan responded

Thank you! We're working hard to make your service wait quicker!

October 23, 2020

Dealership Rating
Employee Rating

Tara is always very helpful! Service team always takes good care of my vehicle. Everytime I come in to have my vehicle serviced i know things will be great. More

by WOLFRAVEN888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Joe Machens Nissan responded

Thank you for your business! We appreciate you more than you know!

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