Taylor Norwood
Taylor Norwood at Covert Buick GMC Bee Cave
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Taylor Norwood

Sales

Covert Buick GMC Bee Cave

16501 Sweetwater Vlg Dr Building 1
Austin, TX 78738

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Taylor Norwood

March 24, 2025

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Employee Rating

Great location, good supply of vehicles, seems very customer friendly plus I like that they have been in business since the early 1900's More

by Markd13
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Covert Buick GMC Bee Cave responded

Thank you, Mark! We’re so glad you enjoyed your experience at Covert Buick GMC Bee Cave. Our location, wide selection, and commitment to customer service are all things we take great pride in—and it’s awesome to hear that stood out to you. With roots going back to the early 1900s, the Covert legacy is built on trust, quality, and putting our customers first. We truly appreciate your support and hope to see you again soon! 🚗🙌

February 07, 2025

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Clean, friendly, and wants customer satisfaction. They are doing a lot of business, it seems like every other car in the hill country area has a new Covert License plate. More

by rcain001
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Genovese

Feb 12, 2025

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Covert Buick GMC Bee Cave and appreciate our commitment to customer satisfaction. It’s exciting to know that so many vehicles in the Hill Country are proudly sporting Covert plates! We’re grateful for our amazing customers and look forward to serving you again in the future. 🚗👏

January 12, 2025

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Bought a vehicle 3 weeks ago but still don’t have it or know when I will. More

by Fdegn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 29, 2025

Covert Buick GMC Bee Cave responded

We completely understand how frustrating this delay must be, and we sincerely appreciate your patience. Unfortunately, the wait is due to a part that is currently unavailable from the manufacturer, which is something beyond our control. We are doing everything we can to get your vehicle to you as soon as possible and will keep you updated with any new information as soon as we receive it. Please know that we value your business and share in your frustration over the delay. If you have any questions or need further assistance, don’t hesitate to reach out. We truly appreciate your understanding and look forward to getting you behind the wheel soon.

Jan 29, 2025

Fdegn responded

If a particular part is needed for repair before I can receive my vehicle, all I have asked is for someone to tell me what part it is. No one has been able to do that. If an OEM part is not available, can an aftermarket part be used. It has been over 5 weeks since I was notified of this issue.

October 12, 2024

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Taylor was a great help, we were in contact since the beginning of the summer and he stayed in contact with us until we made our purchase. He is a great communicator and got us exactly what we were looki More

by keithcrawford0316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Covert Buick GMC Bee Cave responded

Keith, Thank you for your kind words! We’re so glad to hear that Taylor was such a great help throughout your car-buying journey at Covert Buick GMC Bee Cave. His dedication to communication and understanding your needs is what we strive for. We appreciate your trust in us and hope you enjoy your new vehicle! If you need anything else in the future, don’t hesitate to reach out.

October 04, 2024

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Taylor was a great sales person and worked with me knowing I wasn't making a purchase that day and took the time to hear my specific situation. I will be working with him for my next truck at Covert! More

by GRANT.KEHRER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert "BJ" Shaffer, Sean from Service, 5 stars

Oct 04, 2024

Covert Buick GMC Bee Cave responded

Grant, Thank you for your kind review! We’re thrilled to hear that Taylor provided you with such attentive and personalized service at Covert Buick GMC Bee Cave. It's great to know he took the time to understand your situation, and we’re excited to assist you with your next truck purchase. If you have any questions in the meantime, feel free to reach out. We look forward to seeing you again soon!

September 17, 2024

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Covert Bee Cave has become our go to for our vehicle needs! Thank you Taylor and Covert Bee Cave!! More

by james.pell
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Norwood , Jerry in Parts!

Sep 23, 2024

Covert Buick GMC Bee Cave responded

James, Thank you so much for your kind words! We’re thrilled to hear that Covert Buick GMC Bee Cave has become your go-to for all your vehicle needs. Taylor and the team appreciate your trust in us, and we’re here to help anytime you need assistance. Looking forward to seeing you again soon!

September 03, 2024

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Pleased with the experience that we were provided with. Taylor Norwood gave us an easy purchase experience. More

by mjseithe
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Norwood

Sep 03, 2024

Covert Buick GMC Bee Cave responded

Thank you for your review! We’re thrilled to hear that you had a great experience with us. Taylor Norwood at Covert Buick GMC Bee Cave is dedicated to making the purchase process as smooth and enjoyable as possible, and it's wonderful to know that he succeeded in doing just that for you. If you need any further assistance or have more questions in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!

September 01, 2024

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Taylor was extremely helpful and worked hard to earn my business. He was responsive, knowledgeable, and easy to work with. More

by garrett.cathey
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creed Sarten

Sep 02, 2024

Covert Buick GMC Bee Cave responded

Garrett, Thank you for your wonderful feedback! We're thrilled to hear that Taylor at Covert Buick GMC Bee Cave was able to provide such a positive experience for you. We take pride in our team’s dedication and are glad Taylor's responsiveness, knowledge, and approachability stood out. We appreciate your business and look forward to assisting you again in the future!

August 30, 2024

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Employee Rating

Wonderful people and wonderful service. We will purchase from them again. Shout out to Taylor Norwood! More

by james.pell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2024

Covert Buick GMC Bee Cave responded

James, Thank you so much for your positive review! We’re thrilled to hear you had a great experience at Covert Buick GMC Bee Cave and that you plan to purchase from us again. A special shout-out to Taylor Norwood for making your visit memorable. We look forward to assisting you with your next purchase!

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