Taylor Wilson | Page 6

I had just received a 2021 E450 convertible. The emblem for the 180 back up camera was doing things my previous cars had not done. My salesman Taylor and the service advisor Z went to great lengths to test for the 180 back up camera was doing things my previous cars had not done. My salesman Taylor and the service advisor Z went to great lengths to test my car, reproduce the condition, and then spend time finding out if that was something that the 2021 cars with my type of back up camera were doing. I appreciated how much they wanted to figure out this issue and get back to me with an answer. They made me feel like my concerns really mattered and to me that is great service. More

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I recently leased my 4th convertible from Mercedes Benz of Plano and the experience from picking what I wanted for the car, ordering the car, waiting for it to get here from Germany, and finally, having th of Plano and the experience from picking what I wanted for the car, ordering the car, waiting for it to get here from Germany, and finally, having the car personally delivered to me has been 5 star all the way. My salesman Taylor has been attentive and in constant communication with me over the past several months. Even though he knew I was in contact with Mercedes Benz Financial Services to let them know why I wasn't turning my present car in on time, he still called and spoke with them himself. I was allowed to keep my current lease until the new car arrived. I strongly recommend this dealership for purchasing/leasing a car as well as the service one gets from the service department. More

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Taylor was knowledgeable and helpful in all areas. He was responsive and worked hard to secure my preferred car. I appreciate the time he put into finding me the right car. responsive and worked hard to secure my preferred car. I appreciate the time he put into finding me the right car. More

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