Te'Roneka Hill

By JC from Tx Don’t Trust Dealer response on a reviews After reading GM Tony Storie on review “ Dealer response James, I'm genuinely sorry to hear about the trouble you've faced with your truck and the in After reading GM Tony Storie on review “ Dealer response James, I'm genuinely sorry to hear about the trouble you've faced with your truck and the inconvenience it has caused. We always aim for our customers to have a seamless and satisfying service, so let's ensure that we make things right by you. Please allow me to assist in addressing this matter further and securing your refund as quickly as possible. - Tony Storie - General Manager - tony.storie@doggettauto.com” I sent him an email with all info he needs to refund my card, Here is his response on email , “ I am not going to refund you. It was not covered under the manufacturer's warranty. If Donaldson fixed the same issue that you had when you brought it to our store, the part was faulty, and they had it replaced under parts warranty. You can contact Stellantis and ask for a refund, but your issue is not with me; it is with the manufacturer. Thanks, Tony Storie General Manager | Doggett CDJR” He did not hold to his word on review , he did not read the review Donaldson did not replace the same part they found what caused the part (fuss array) that Tony replace and charged me for which should have been covered under warranty ( Stellantis states If part goes out that is not covered under warranty but was cause by another part that is covered under warranty then the part is covered) I will be sending all correspondence from Doggett to Dodge in Auburn Hills, Mi and Stellantis so they will know how this dealer Doggett treats customers. A Dealer you buy new truck from when something breaks they want to tell you it is between you and the Stellantis. Should have bought from Stellantis instead from this bad Dealer More

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I have got here at 12:30 It's 3:30 still waiting to change oil rotate tires and take a light off the dash that was on there when I bought it 2 months ago that they wanted me to pay for Siri's it was be change oil rotate tires and take a light off the dash that was on there when I bought it 2 months ago that they wanted me to pay for Siri's it was because the windshield had been changed y'all the dealership had the windshield changed when I bought it More

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Timely service by friendly people. They were able to diagnose the problem with my truck and fix it in two days. One time I called the Service Department but a salesman answered and he They were able to diagnose the problem with my truck and fix it in two days. One time I called the Service Department but a salesman answered and he went out of his way to get the information I was looking for. I don't remember his name. More

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Service was great atmosphere was excellent Teroneka was real helpful in explaining every situation thats was available and what was going on with vehicle extremely helpful real helpful in explaining every situation thats was available and what was going on with vehicle extremely helpful More

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Tomeka is by far your best service manager. She is always polite, willing to go out of her way to satisfy the customer. She is always polite, willing to go out of her way to satisfy the customer. More

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Teroneka was excellent. The service on the vehicle was great. Service department got me in and out quickly. Overall a very good experience. The service on the vehicle was great. Service department got me in and out quickly. Overall a very good experience. More

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They were friendly , fast and efficient. They had cold water and a clean waiting room. Restrooms were clean and well maintained. They had cold water and a clean waiting room. Restrooms were clean and well maintained. More

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The people are very fast and knowledgeable about what the needs of the customers cars and trucks needs of the customers cars and trucks More

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I do appreciate every time I come there Mrs Hill is able to get my car service my daughter was just in town this weekend and I seen that it needed service I called and asked her I do appreciate so much how to get my car service my daughter was just in town this weekend and I seen that it needed service I called and asked her I do appreciate so much how she was able to get me in and get my car service thank you guys More

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I had excellent service at this dealership and taylor was excellent. Would highly recommend this dealership excellent. Would highly recommend this dealership More

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