Teresa Dixon

Norm Reeves Mazda responded

We're sorry to hear about your frustration, Gabriel. We'd like to investigate this situation regarding your driver's side seat belt retractor and determine the cause of the issue. Can you please email Trenton Boe at Trenton.boe@normreeves.com with information about your experience? That way, we can verify your information and take further action. Thank you.

Norm Reeves Mazda responded

Step right up! Your trips to the dealership are a whirlwind of courteous service, fast attention, and sparkling detail work. We love seeing you enjoy the ride every time and can’t wait to make your next visit another festive experience.

Norm Reeves Mazda responded

With the ability to track your vehicle and a professional team on your side, it sounds like you had mission control-level service! We’re glad everything went smoothly. Thanks for letting us guide your visit.

Norm Reeves Mazda responded

Javier, our team clearly put their superhero tools to work! From quick action to expert care, they’re always ready to swoop in and save the day. Going above and beyond is just another day in their superhero lives. We’re thrilled you noticed their efforts and hope to help you again someday!

Norm Reeves Mazda responded

Cue the spotlight! Our sales team and service pros appreciate being called out for their steady, professional work. Thanks for noticing. We’ll keep putting our best faces forward.

Norm Reeves Mazda responded

Hi, Shawn. Consider this the block party invite! Your kind words make Terri, Josh, Angela, and Lindsay want to bake another batch of great service. Thanks for letting us treat you like one of our own.

Norm Reeves Mazda responded

Think of the service center as a small ensemble where each team member hits the right note: polite introductions, clear explanations, and coordinated moves that keep the day flowing. We love that the rhythm made the maintenance feel approachable and even a little neat. Appreciate you recommending us.

Norm Reeves Mazda responded

Thank you for the kind words, John. We pride ourselves on five-star hospitality. Salvador will be thrilled to hear you felt cared for and kept in the loop from check-in to pick-up. We look forward to your next stay with us.

Norm Reeves Mazda responded

Our service crew and sales squad try to work like a pair of workshop wizards. They may not have magic wands, but we think they have magical skills! Hearing you felt they really know what they’re doing means they did their jobs right. If you spot something else we can help with, flag us down, and we'll make something happen. Thank you, Francisco!

Norm Reeves Mazda responded

Thanks so much, Jonathan. We love hearing that the process was timely and that the free detail put the cherry on top. If you need anything between visits, just give us a shout.