Terrill Hall

Horrible. They’ll call you 15 times a day with the same info without getting any insight into your life or trying to figure out where you’re coming from. Lo They’ll call you 15 times a day with the same info without getting any insight into your life or trying to figure out where you’re coming from. Lots of pressure to buy immediately. I went to go pick up my car after an inspection came back clean— it didn’t start in the parking lot. I notified them, and they refused to acknowledge that it was not delivered in working condition. It was later proven by my mechanic that they had sold me an unsafe vehicle that accelerates at random. There is no accountability, no good will. You’ll be gaslit by the salespeople and their managers with statements like, “we’ve worked here 40 years and done 40 million in honest sales.” What they really mean is they’ve spent 40 years ripping hard working people off. More

by midline-lathes5o Verified Customer Verified Customer

Report | Print

Helpful experience with multiple staff at this dealership, I obtained the car I wanted. Thanks. dealership, I obtained the car I wanted. Thanks. More

by AnonymousSeattleGuy Verified Customer Verified Customer

Report | Print

Absolutely had a freat experience and did not feel as though I was being misled or scammed like most dealers make you feel. though I was being misled or scammed like most dealers make you feel. More

by conejaluv Verified Customer Verified Customer

Report | Print

Terrill did an excellent job with us. He wasn't pushy and helped us get the car I always wanted. He even helped us with our insurance company to get the car on our policy. We would recomm He wasn't pushy and helped us get the car I always wanted. He even helped us with our insurance company to get the car on our policy. We would recommend them. More

by lucyinsky54 Verified Customer Verified Customer

Report | Print

Both the sales person and manager were dishonest. They didn't return calls. They added "bank fees" in the thousands to the base price. When I went in to have my paperwork corrected and the loan redin They didn't return calls. They added "bank fees" in the thousands to the base price. When I went in to have my paperwork corrected and the loan redine, they blatantly lied to my face. They asked ME, THE CUSTOMER, to prove the advertised sale price because "they couldn't find it." Within ten minutes of leaving, they miraculously found the price and asked me to come back in to redo the deal. I will never recommend them or get a car from them again. I reported them to to the Better Business Bureau. More

by sarahknewsome Verified Customer Verified Customer

Report | Print

Fast and surely i really appreciated the service the whole time i was there, no issues no concerns everything was great. whole time i was there, no issues no concerns everything was great. More

by stanleytogise Verified Customer Verified Customer

Report | Print

They made my visit there seem to I was very important to them which Made me comfortable being there them which Made me comfortable being there More

by deheck2015 Verified Customer Verified Customer

Report | Print

I was happy with my experience buying a car from First National and would do it again if I was in the market and would recommend them to any of my friends in the market. National and would do it again if I was in the market and would recommend them to any of my friends in the market. More

by peggysteffener Verified Customer Verified Customer

Report | Print

Very cool energetic people. There were a few things that were off putting but I think it’s just how sales go. There were a few things that were off putting but I think it’s just how sales go. More

by Dev Verified Customer Verified Customer

Report | Print

Keshawn was great. Very polite, not pushy and went above and beyond for us. Highly recommend this dealership Very polite, not pushy and went above and beyond for us. Highly recommend this dealership More

by mayfreilinger Verified Customer Verified Customer

Report | Print