Terry Cook | Page 19

Great folks Terry Cook and everyone were knowledgeable, down to earth, and easy to work with. It was a good experience and I recommend others who need a car to vi Terry Cook and everyone were knowledgeable, down to earth, and easy to work with. It was a good experience and I recommend others who need a car to visit. More

by CWEDMONDS10 Verified Customer Verified Customer

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Great customer service Friendly, quick service, details review of service helpful to me explain needs for my car. Terri in sales remembers me and my name when I came back f Friendly, quick service, details review of service helpful to me explain needs for my car. Terri in sales remembers me and my name when I came back for another car. More

by ROBYNFAIR1011 Verified Customer Verified Customer

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Super friendly staff My family traveled to Knoxville from Texas. We had an issue with the car that needed attention. The staff at rusty wallace Kia got us in and out. The My family traveled to Knoxville from Texas. We had an issue with the car that needed attention. The staff at rusty wallace Kia got us in and out. The staff was friendly and knowledgeable. I would definitely recommend them. More

by Curtis Moore. Verified Customer Verified Customer

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New Purchase - Kia Telluride Came in to get our hands on a Kia Telluride. My wife was very excited for this car. She'd been looking for something for a long time but nothing reall Came in to get our hands on a Kia Telluride. My wife was very excited for this car. She'd been looking for something for a long time but nothing really caught her interest. As soon as she saw these cars, she was in love. It took a lot of searching, but we found the perfect one at Rusty Wallace. Even though it was about 1.5hrs away, we decid d to make the trip. Terry took amazing care of us. He's a very considerate and personable salesman. He made sure that we were taken care of, our questions were answered, and our needs were met. He left a great impression on both me and my wife. I would highly recommend anyone searching for a new Kia to go talk to Terry at Rusty Wallace. You won't be disappointed! More

by mlilly7237 Verified Customer Verified Customer

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Service review Bought a used Chevy and the battery went bad. Kia sent a mechanic right away to replace with a new battery at no charge to me. I would say this is the Bought a used Chevy and the battery went bad. Kia sent a mechanic right away to replace with a new battery at no charge to me. I would say this is the best dealer I’ve been to. I will definitely go back for oil changes and repairs. All of the staff are very helpful and friendly, More

by FRH309 Verified Customer Verified Customer

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Well pleased Very easy experience. Salesman was great and they worked with me to get car I wanted with the payment I wanted. Would deal with them again. Very easy experience. Salesman was great and they worked with me to get car I wanted with the payment I wanted. Would deal with them again. More

by XANG2013 Verified Customer Verified Customer

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Repeat customer We have purchased several cars at dealership. Terry and Will have always been great to deal with. The service department has always taken care of any We have purchased several cars at dealership. Terry and Will have always been great to deal with. The service department has always taken care of any problem we’ve had. More

by MRGRMPBEAR Verified Customer Verified Customer

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Did what was needed First off, I’ll start this review by saying Terry was great. I was stuck in a bad position with my old car running on its last leg but still owing mor First off, I’ll start this review by saying Terry was great. I was stuck in a bad position with my old car running on its last leg but still owing more than it was worth on the loan for it. My credit isn’t the best by any means either. They agreed to buy me out of my other car and get me into a brand new one. Mind you, the interest rate that comes with that is down right predatory but that’s not on the dealership but more so on the lenders end. they made me a deal most people would have turned away from and I do appreciate their efforts. More

by SHERI.STEPHENS1223 Verified Customer Verified Customer

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Excellent service Everyone I worked with was very helpful in my car buying experience. Will always goes above and beyond to help myself and my family and makes sure we’ Everyone I worked with was very helpful in my car buying experience. Will always goes above and beyond to help myself and my family and makes sure we’re always well taken care of. Terry was very helpful and worked quickly to get us in and out and on our way in the car I really wanted. Corey was helpful in also making sure I left in the better car option for my needs. More

by Holly Sharp Verified Customer Verified Customer

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Replacement of window side plaques Brian Kitts authorized these replacements and I want to thank him, my soul looks brand new again. My confidence is restored in Kia and in this dealers Brian Kitts authorized these replacements and I want to thank him, my soul looks brand new again. My confidence is restored in Kia and in this dealership. More

by Huck58 Verified Customer Verified Customer

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