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Terry Cook
244 Reviews
244 Reviews of Terry Cook
April 01, 2019
Best car buying experience of my life The process was relaxed and easy. It only took 3 hours from the time I walked into the dealership, until the deal was finalized and I was driving off The process was relaxed and easy. It only took 3 hours from the time I walked into the dealership, until the deal was finalized and I was driving off the lot. The salesman, as well as the finance person, knowledgable, courteous and professional. I will only buy from this dealership. More
by JUSTINWP1980
Verified CustomerOther Employees Tagged: Andy Woodward (salesman); Court? (finance requestor);
March 28, 2019
good experience. Professional and none of the normal dealership games. Had a terrible experience with Virginia Beach dealer from sales to service but terry and will di Professional and none of the normal dealership games. Had a terrible experience with Virginia Beach dealer from sales to service but terry and will did a great job. Love the telluride. More
by JIMDULLEA
Other Employees Tagged: Will Witucki
March 26, 2019
Great service We always use rusty Wallace Kia in Alcoa for all of our Kia needs! Dealership and service department are excellent to work with. we will continue to u We always use rusty Wallace Kia in Alcoa for all of our Kia needs! Dealership and service department are excellent to work with. we will continue to use Rusty Wallace Kia in the future! More
by MONICACATHEY14
Other Employees Tagged: Jenna Mayes
March 11, 2019
Excellent customer service I always appreciate the guys at the service counter. They are so pleasant and helpful with my car needs. They always make sure the car maintenance is I always appreciate the guys at the service counter. They are so pleasant and helpful with my car needs. They always make sure the car maintenance is up to date More
by BECKY.CORRELL3
February 23, 2019
Pleasant Experience Rusty Wallace KIA is the most friendly, kind, fair dealership we have ever been to. From our salesman to the sales manager to the finance department a Rusty Wallace KIA is the most friendly, kind, fair dealership we have ever been to. From our salesman to the sales manager to the finance department and even to the young man who cleaned our new car and drove it up for us. We highly recommend this dealership, not just because of its great vehicles, but because the staff makes it such a pleasant experience. More
by Alan & Laura Fair
Other Employees Tagged: Will Witucki, Bill Raybourne , Matt Fisher, Chris Palumbo, Clay Magee
February 17, 2019
A few hours Very good service Terry was very nice as before. Worked with us on the loan amount and payment, getting us the best deal. Will be back again. Very good service Terry was very nice as before. Worked with us on the loan amount and payment, getting us the best deal. Will be back again. More
by Willow69
Other Employees Tagged: Brian Kitts
January 26, 2019
It was a great experience and great dealership, I had been to other dealerships and yours was the best to deal with thank you.Will tell all our friends and family about your Kia dealership. I had been to other dealerships and yours was the best to deal with thank you.Will tell all our friends and family about your Kia dealership. More
by WEH51
January 20, 2019
Always excellent until this visit This is a text from dealer; Your SPORTAGE is scheduled for service on 01/09/2019 09:00 AM at RUSTY WALLACE KIA OF ALCOA. My husband arrives at 9. Th This is a text from dealer; Your SPORTAGE is scheduled for service on 01/09/2019 09:00 AM at RUSTY WALLACE KIA OF ALCOA. My husband arrives at 9. They said you don't have an appointment. He said, yes I do. Dealer, no you'll have to make an appointment. He said, my wife did & we reserved a rental for the day. After an hour, they accepted & gave him a rental. Car wasn't done until the next day. Not convenient or professional. Everyone's schedule is crazy, that's the reason for making time to keep up with maintenance on your vehicle & making an appointment. More
by MICHUD5511
Other Employees Tagged: Will Witucki, Brian Kitts , Matt Fisher
December 17, 2018
Work done was as promised When I bought my car at Rusty Wallace Kia, there were a couple of scratches on it that needed to be fixed. They promised to do that. When I got my car When I bought my car at Rusty Wallace Kia, there were a couple of scratches on it that needed to be fixed. They promised to do that. When I got my car back, it looked great! The service team did a great job! More
by Sherry
Other Employees Tagged: The manager
November 29, 2018
Loyal Kia owner My sixth Kia purchase! Rusty Wallace is the way to go. Professional salesman. Professional loan officer. Service department ok _drinks and snacks av My sixth Kia purchase! Rusty Wallace is the way to go. Professional salesman. Professional loan officer. Service department ok _drinks and snacks available while you wait. Loaner cars available if you’re having service other than an oil change More
by ELKINS.RHONDA
Other Employees Tagged: Clay
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