Larry H. Miller Chrysler Jeep Avondale

Had. 10 a.m. appointment for an oil change. It’s now noon and they haven’t even started anything. I was giving them a second chance having a similar pro 10 a.m. appointment for an oil change. It’s now noon and they haven’t even started anything. I was giving them a second chance having a similar problem before. NEVER AGAIN! The service department is a joke. Workers standing around doing nothing, yet people are waiting for their cars to be done. More

The sales person we worked with was amazing, hands down. The service department is either incompetent or doesn't do their job. I realize when buying a used vehicle you are gambling, but after $5,000 in repa The service department is either incompetent or doesn't do their job. I realize when buying a used vehicle you are gambling, but after $5,000 in repairs in three months, I am blaming the service department. The Explorer needed: a new battery, two new tires, a coolant flush, air bag light on, fluid leaks, drive belt cracked, water pump leaking, and new brakes. We have driven the car about 900 miles. This tells me they barely looked the car over, or did, and decided not to do anything and sell it knowing the car needed several repairs. Not impressed. Would never recommend or come back after this. More

false advertising. they had a jeep advertised across a few divergent platforms and on their official website for a certain price and the sales person claimed to be a ty they had a jeep advertised across a few divergent platforms and on their official website for a certain price and the sales person claimed to be a typo on the priced and tried to raised the price. stay away from this shady dealership More

Communication with this place is awful, I used to bring my Jeep here all the time and it was the best, but now they don't call back, never answer the phone and you have to work with the person you are assi my Jeep here all the time and it was the best, but now they don't call back, never answer the phone and you have to work with the person you are assigned and no one else can help if they answer the phone. Stay Away, they just don't understand or care! 0 stars should be an option. More

DO NOT TAKE YOUR VEHICLE HERE! Chad Dees was the service manager, On July 1st 2025 when I took my Jeep for the 80,000 inspection. 1. The coolant was low after the 80,000 service wa Chad Dees was the service manager, On July 1st 2025 when I took my Jeep for the 80,000 inspection. 1. The coolant was low after the 80,000 service was done, and it was NOT LOW when I first took it for inspection. 2. The tire rotation was not done due to the lugs being swollen (this was written on final quote-receipt), but I was charged $29.95 for tire rotation. 3. The oil status indicator was never reset after oil service was "done". 4. There was no new mileage sticker with date for the next oil change inside the windshield. I personally spoke to Chad Dees, and have had several in-person conversations regarding my concerns, and asked for a refund of the tire rotation that was NOT DONE, but, after Chad Dees telling me I would get refunded, I have not yet received it, after 2 months. I will never again, take my Jeep to Larry Miller Chrysler Jeep. They steal your money. More

If I could leave negative stars I would! !! DO NOT GO HERE! I had to bring my car back 3 different times to have the air conditioning repaired and it's STILL broken. They keep charging me !! DO NOT GO HERE! I had to bring my car back 3 different times to have the air conditioning repaired and it's STILL broken. They keep charging me to repair a new broken part in the AC unit and I could have purchased a whole new unit by now. They keep your car for days to diagnose the issue and still no resolution!! STAY FAR AWAY!!! More

We made a good deal online,they asked for $1000 deposit /down payment to hold vehicle. I gave them the deposit with the intention to pick up next day. I took off from work agreed to meet Matthew at 9am. He /down payment to hold vehicle. I gave them the deposit with the intention to pick up next day. I took off from work agreed to meet Matthew at 9am. Headed to the dealership i received a phone call from Matthew the the shop informed him that the frame was bent.i found that hard to believe,the next day they called me asking if i was interested in another vehicle since the Acadia had just been sold. Question how considering frame was bent-he stated not possible. SO obviously financing didn’t like the deal Matthew and i worked out and they sold car for a better profit. Still asked what is the reason for a deposit if you are NOT going to hold car. MY experience for Larry miller is a tell tale sign of the morales that lot has More