Terry Lange
Terry Lange at Suburban Ford of Troy

Terry Lange

Sales Manager

Suburban Ford of Troy

777 John R Rd
Troy, MI 48083

4.4
16 Reviews
4.4

16 Reviews

Write a Review

16 Reviews of Terry Lange

June 26, 2025

Dealership Rating
Employee Rating

Was able to find me a car to stay within my budget. Very good Experience. More

by Leeanncantwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Abdal, Scott Gorgies

Jun 26, 2025

Suburban Ford of Troy responded

Thank you for the 5-star review! We're glad to hear you had a great experience and found a vehicle that fit your budget. Enjoy your new ride!

April 06, 2025

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This was a great experience! Everyone I met with was friendly and super helpful! Willing to help me during every step of the process. More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lagodna, Aaron Vleck

Apr 07, 2025

Suburban Ford of Troy responded

Hi Stephanie, we're delighted to hear that our team at Suburban Ford of Troy made your experience a great one! Thank you for sharing this positive feedback. We're always here if you need anything else!

March 16, 2025

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Employee Rating

Joe G took great care of me and my husband! From a used SUV to a new F-150 lease, he found us exactly what we needed! More

by Savannah Winarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Grillo

Mar 18, 2025

Suburban Ford of Troy responded

Hi Savannah, we're delighted to hear that Joe G provided excellent service at Suburban Ford of Troy and helped you find the perfect vehicles. Thank you for choosing us!

December 11, 2024

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Joe was awesome. So helpful and always gave me consistent updates on the status of my Expedition! Every time I come in for service or oil changes I ask for Joe More

by Frank Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Suburban Ford of Troy responded

Hi Frank, it's fantastic to hear that Joe has been consistently helpful during your visits at Suburban Ford of Troy. We appreciate your loyalty and look forward to seeing you again for future services!

October 19, 2024

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Tony responded, he assured me that our transaction would take time, he emailed me the form to start the process the next day. I check the website often to see the status. .As promised this takes time. More

by kldoane
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Grillo, Anthony Mazza

Oct 21, 2024

Suburban Ford of Troy responded

Thank you for your patience and understanding, kldoane! We're glad Tony was able to assist you at Suburban Ford of Troy. If there's anything else we can do for you, just let us know!

August 08, 2024

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Employee Rating

Purchased a 2023 F150 Limited from this dealership. Used truck with 3,900 miles. Met Terry Lange through the negotiation process and was he on his game! His Dad is the GM and his Sister also works ther More

by rhoward
Recommend Dealer
Yes
Aug 08, 2024

Suburban Ford of Troy responded

It makes us so happy to hear about your exceptional experience with Terry and the team at Suburban Ford of Troy. Thanks for sharing such detailed feedback! Enjoy your 2023 F150 Limited! We're here if there's anything else you need in the future.

April 28, 2024

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Employee Rating

Car was listed at 11K, and agreed to a cost of 10. 5K for this car with Herb. At no point did he tell me of the $399 used car fee this dealership has. During the final signing I discovered the fee and More

by CL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Aaron Vleck, Herbert Hoelzman

Apr 30, 2024

Suburban Ford of Troy responded

Thank you for taking the time to share your experience with us. We aim for transparency in all of our transactions, so it's disappointing that this wasn't communicated effectively. I understand how you feel and would like to discuss this further with you if possible, as we value your feedback greatly. Please reach out at a time convenient for you - Thank you, Mark Lange - General Sales Manager - marklange@lithia.com

March 22, 2024

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Bought my new Ford Bronco from Tony Vleck, he makes the process super easy and pressure free. That same level of service continued on all the way through the buying process, i didn't feel pressured to buy More

by toes-steps.0l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Suburban Ford of Troy responded

We're delighted to hear that Tony and our team at Suburban Ford of Troy made your buying process easy and pressure-free. We aim for a smooth experience, so it's great to see we hit the mark! Enjoy your new Ford Bronco!

March 04, 2024

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Employee Rating

leased/bought many cars from this dealer. They are always helpful and honest throughout the process.. I recommend all my family and friends to this dealer. More

by edwardA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Suburban Ford of Troy responded

Edward, it's great to know you've had consistently positive experiences with us at Suburban Ford of Troy. We appreciate your recommendations and look forward to serving you again in the future!

February 29, 2024

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Employee Rating

Worse post sales services ever. I bough my car a 2016 Lincoln Navigator on February 17 of 2024. 3 days later the car suddenly stop working I try to call never pick up the phone. More

by flavioca.1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 01, 2024

Suburban Ford of Troy responded

Hello, I regret to see your dissatisfaction with your recent visit. I would appreciate the opportunity to discuss your experience with you in further detail. At your convenience, please contact me. I look forward to hearing from you. Terry Lange - Used Vehicle Manager - tlange@suburbancollection.com

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