Terry Mccain

This company is more like a family than a car dealership they are always about service and treat they’re customers first class. They are always string to meet the needs of the customer. This is what every d they are always about service and treat they’re customers first class. They are always string to meet the needs of the customer. This is what every dealership should strive to be. More

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Hands down best car buying experience we’ve ever had! From the initial contact setting up a test drive with Adolfo (best sales guy ever), to negotiating the deal and terms, to picking up the car! Adolfo From the initial contact setting up a test drive with Adolfo (best sales guy ever), to negotiating the deal and terms, to picking up the car! Adolfo went above and beyond literally every step thru this process. He was happy to text me instead of calling because that was easier to work with because of my job. He had the vehicle keys ready and let me take my time in the test drive. He explained the breakdown of the deal and was very reasonable in negotiating out something mutually beneficial. Then the finance gentleman, Rance, was also amazing. NO PRESSURE FROM ANYONE!!! They want to sell a great car at a great price. They want to keep a great reputation and repeat business and they have both from me! The icing on the cake was that even tho this wasn’t a new car we bought, Adolfo had it cleaned up and in the showroom with a red bow on it for my wife! This car was for her and Adolfo and the Grubbs family made this experience truly world class. I will always come back here for every car I look to buy. If they don’t have it I will see if they can get it just so I can work with Adolfo again!!! Hands down best car buying experience we’ve ever had! From the initial contact setting up a test drive with Adolfo (best sales guy ever), to negotiating the deal and terms, to picking up the car! Adolfo went above and beyond literally every step thru this process. He was happy to text me instead of calling because that was easier to work with because of my job. He had the vehicle keys ready and let me take my time in the test drive. He explained the breakdown of the deal and was very reasonable in negotiating out something mutually beneficial. Then the finance gentleman, Rance, was also amazing. NO PRESSURE FROM ANYONE!!! They want to sell a great car at a great price. They want to keep a great reputation and repeat business and they have both from me! The icing on the cake was that even tho this wasn’t a new car we bought, Adolfo had it cleaned up and in the showroom with a red bow on it for my wife! This car was for her and Adolfo and the Grubbs family made this experience truly world class. I will always come back here for every car I look to buy. If they don’t have it I will see if they can get it just so I can work with Adolfo again!!! More

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Great dealership. Everyone was very nice and helpful . Terry ,Chris ,Arya were great . My salesman Adolfo was patient,very down to earth and I got the car I wanted ! T Everyone was very nice and helpful . Terry ,Chris ,Arya were great . My salesman Adolfo was patient,very down to earth and I got the car I wanted ! Thank you again ! More

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Adolfo at Grubbs Infiniti is great. He went the extra mile and took care of us. He made a stressful process easy and convenient. Will purchase from him again. mile and took care of us. He made a stressful process easy and convenient. Will purchase from him again. More

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I’m at the end of my lease and I wanted to shop around to be sure I’d get the best price. I told the salesperson I’d like to finance at 48 months. No down payment. He brings me quotes for 60 and 72 months wi be sure I’d get the best price. I told the salesperson I’d like to finance at 48 months. No down payment. He brings me quotes for 60 and 72 months with $4000+ added. Not what I asked for. I then decided to ask for my odometer statement and lease buy out contract. He sends a second salesman. This guy tells me the $4000 is tax, title, and license. A lie. Again, I ask for the odometer statement and lease buy out contract. He sends a third man who lies the same lie. Tells me they can’t finance outside the dealership. I tell him then you are a middle man. I need to deal directly with Infiniti. I attempt to leave. He follows me to my car and keeps lying. I drive to Sewell, which is where I should have gone in the first place. Grubbs dealership is nice but the salespeople are pushy and the twist the truth. I felt like I was at a shady used car lot. More

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