Terry Wong
Terry Wong at Schumacher Volkswagen of West Palm Beach
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Terry Wong | Page 2

General Sales Manager

Schumacher Volkswagen of West Palm Beach

3001 Okeechobee Blvd
West Palm Beach, FL 33409

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Terry Wong

August 17, 2023

Dealership Rating
Employee Rating

David was great! He was willing to work with our budget and we never felt pressured to go beyond it. Made the car buying experience much more pleasant than we expecte More

by vmreed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez

Aug 18, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

August 17, 2023

Dealership Rating
Employee Rating

He was the best sales consultant ever in every way! Very Extremely Happy!! I feel confident that if I have any problems I am in goodhands with David Rodriguez. More

by NANCY REED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez , AJ Mahmoud, Rohan 5 stars

Aug 18, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

August 07, 2023

Dealership Rating
Employee Rating

Muy buen servicios,los agentes muy amables Los recomendare a mis familiares y a mis amistades. More

by Vane
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Mahmoud, Jader Garcia

Aug 09, 2023

Schumacher Volkswagen of West Palm Beach responded

Hello Vane, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

August 01, 2023

Dealership Rating
Employee Rating

Jader Garcia and AJ Mahmoud were so helpful, honest and patient with me through our process. Highly recommend this dealership! More

by Didtoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Mahmoud, Jader Garcia

Aug 03, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

July 28, 2023

Dealership Rating
Employee Rating

Straightforward experience with excellent customer service. Everything that was discussed held true through signing. My wife loves her new car. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez

Aug 01, 2023

Schumacher Volkswagen of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

July 27, 2023

Dealership Rating
Employee Rating

Jared was very nice and patient during this car buying experience. He was able to answer all of our questions and it was just a pleasurable experience. More

by Gardine D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Ragosta , AJ Mahmoud

Aug 01, 2023

Schumacher Volkswagen of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review, we are glad you had a great experience.

June 15, 2023

Dealership Rating
Employee Rating

Great car leasing experience! Everyone was very professional and David Rodriguez was great sales consultant. More

by Marthaepinango
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez , AJ Mahmoud

Jun 15, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

August 01, 2022

Dealership Rating
Employee Rating

Philip Stokley, the sales associates who helped us was above and beyond to help us, same as the sales manager and the finance guy. More

by Maikel Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Stokley

Aug 01, 2022

Schumacher Volkswagen of West Palm Beach responded

Hello Maikel , thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

February 02, 2022

Dealership Rating

May Diaz (parts dept), Jay (service adviser), Sean (express service) were all extremely pleasant, professional & helpful... AS USUAL... in getting tire & wheel from parts to be mounted & balanced for More

by ALROZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gonchar , David Rodriguez

Feb 02, 2022

Schumacher Volkswagen of West Palm Beach responded

Hello ALROZ, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 01, 2021

Dealership Rating
Employee Rating

A family that cannot be trusted! Smoke screen ! Read the fine print! Lost a loyal customer !After 4th purchase! Greed, deception, zero transparency ! Buyer beware ! Feel free to get the facts More

by vin42na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sal Delgreco, Dmitry Gonchar , Chris Bennett, Damien Perez

Mar 03, 2021

Schumacher Volkswagen of West Palm Beach responded

Hello, thank you for providing your feedback and letting us know about this issue. We are truly sorry to hear that you were not happy in your interaction with us. Please reach out to our Customer Service team directly at cs@schumacherauto.com if you have any further concerns. Thank you Schumacher auto Group.

Mar 03, 2021

vin42na responded

I have reached out to customer relations on numerous occasions and management! No response or reply ! Pathetic! Unacceptable

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