Thad Heuser
Thad Heuser at Allen Samuels Chrysler Dodge Jeep RAM of Oxford

Thad Heuser

Service Manager

Allen Samuels Chrysler Dodge Jeep RAM of Oxford

2201 East University Ave.
Oxford, MS 38655

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4.7
80 Reviews
4.7

80 Reviews

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80 Reviews of Thad Heuser

May 12, 2026

Dealership Rating
Employee Rating

Don't appear to work on auto electronics. Otherwise. Completely satisfied with mechanical service results More

by Stevethompson1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

May 05, 2026

Dealership Rating
Employee Rating

Professional if not busy in and out in a timely manner. Wish they vacuumed the vehicles tho More

by Onecajun1976
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 11, 2026

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you and ask us to Vacuum on your next visit.

May 02, 2026

Dealership Rating
Employee Rating

Unfortunately, it wasn't a good experience. My understanding it is something the service manager needs to get a hold of. Because as we all know a problem like this always starts at the top. Ale More

by vfittrainingcenter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Robin Wilson

April 23, 2026

Dealership Rating
Employee Rating

I have no experience with this dealership but communication has been good at this point. More

by timreeves91
Service Price Transparency
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Recommend Dealer
No

April 09, 2026

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I got the best deal of anywhere and whole USA with these wonderful people. My car was ready when I arrived. It was clean and perfect. The time for delivery was great. Most dealerships take all day to get yo More

by ustabslim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you, we try to surpass you expectations, we want to be your friend in the car business.

February 20, 2026

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Employee Rating

Was greeted y a friendly associate who immediately check me in. I was there for an oil change and it was immediately taken back, wait time was brief. Very satisfied with my service. More

by basquezdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

February 18, 2026

Dealership Rating
Employee Rating

Every one was very helpful and I didn’t have to wait long at all - thank you for being friendly and answering all my questions More

by moffat.bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

Feb 20, 2026

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

We try to be quick and efficient

December 13, 2025

Dealership Rating
Employee Rating

Quoted $2,126 for front brake hoses and calipers. Local shop completed job for $450. More

by Ccfisher99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robin Wilson

October 25, 2025

Dealership Rating
Employee Rating

Really worked with us and made me feel like their priority. We will definitely continue to use them! More

by marek_heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

These two work hard everyday to serve our customers and provide the very best service we can.

October 17, 2025

Dealership Rating
Employee Rating

When you did the tire rotation, and you never changed the tire pressure to its new location. More

by ppetersrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

The Vehicle should pick up the corresponding locations after driving the vehicle. If this does not take place please return and we will reset the sensors. Thank you for your patronage.

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