Thely Daust | Page 3

I bought several cars from here at Vaden Nissan of Hilton Head and Thely Daust is my sales person, she always make time to help me and my family. I highly recommend her. Go see Thely Head and Thely Daust is my sales person, she always make time to help me and my family. I highly recommend her. Go see Thely More

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Thely Daust is an excellent sales person! We’re are thankful for her help on today. She strives to get her clients satisfied by going above and beyond to get the vehicle you desire. She liste We’re are thankful for her help on today. She strives to get her clients satisfied by going above and beyond to get the vehicle you desire. She listens intently to what you’re seeking and she does her best to deliver. Matthew Traywick sealed the deal by working with us to secure the vehicle at the price we desired. Thank you guys so much! More

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Thely is an excellent sales person who is attentative! She made the experience of purschasing a car easy and stress free. I would truly work with her in the future. She made the experience of purschasing a car easy and stress free. I would truly work with her in the future. More

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Amazing! !!! Team work at its best! Best experience ever purchasing a car. Highly reccomend this dealership! !!! Team work at its best! Best experience ever purchasing a car. Highly reccomend this dealership! More

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Thely helped me get into a new vehicle same day. I talked to her the day before, she scheduled a meeting the next day, and I drove away in a brand new vehicle. She was a great help and made the enti I talked to her the day before, she scheduled a meeting the next day, and I drove away in a brand new vehicle. She was a great help and made the entire process smooth and comfortable. I highly recommend her! More

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Ms. Thely sold us our new Rogue. We are very happy with her she’s very helpful to any questions we have. She always find the answer if she doesn’t know the answer she make sure she get someone to help. We her she’s very helpful to any questions we have. She always find the answer if she doesn’t know the answer she make sure she get someone to help. We definitely love Thely and Vaden Nissan of Hilton head and everyone is very helpful. We love Thely More

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Great experience at Vaden Nissan of Hilton Head. Telly was really helpful with my purchased. She listened to me and my needs. 100% recommended go to Vaden Nissan of Hilton Head. Telly was really helpful with my purchased. She listened to me and my needs. 100% recommended go to Vaden Nissan of Hilton Head. More

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Thely was the best employee I could have asked for I purchased my used Subaru from here and she helped me through the whole thing chad Alden was my manager and he was the best purchased my used Subaru from here and she helped me through the whole thing chad Alden was my manager and he was the best More

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Great salesperson. . Friendly attitude and a friendly environment. Sold me my last 5 vehicles. Bought me a titan, my wife a kicks, and my daughter a Sentra. Will be retu . Friendly attitude and a friendly environment. Sold me my last 5 vehicles. Bought me a titan, my wife a kicks, and my daughter a Sentra. Will be returning for a vehicle for my other daughter. Thanks Tehly for all you do More

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Wow. What an experience. We drove 1 1/2 hrs to Vaden Nissan in Hilton Head to purchase a vehicle. We were pre-approved with our lender so we were expec What an experience. We drove 1 1/2 hrs to Vaden Nissan in Hilton Head to purchase a vehicle. We were pre-approved with our lender so we were expecting to test drive the vehicle, sign some paperwork, and get back on the road. Easy, right?? When we test drove the vehicle, we noted a sign inside the vehicle marked “sold” with our last name on it. When we returned from the test drive, the salesperson brought a “numbers” sheet in by which we were immediately confused (since we were pre-approved). This sheet showed an interest rate that was double of what we were pre-approved for. When we inquired, she said she could take it back to her manager, but the payment amount would be the same amount regardless of the interest rate. What? She came back with a lower monthly payment and said that the extended warranty had been removed to lower the monthly payment. We never asked for an extended warranty and the interest rate was still higher than our approved rate (and there was no change to the principal amount). She stated that our lender quoted them a higher (double-digit) rate. At some point toward the end of this ordeal, the salesperson told the vehicle was sold. I got up to leave and she stopped me by saying, "but you still have first dibs." I called my lender while sitting in her office. The lender confirmed that the interest rate was the same as what they pre-approved and I asked them to send that info to the dealership. The lender responded that they had already sent the final approval to Vaden Nissan. When we went to speak to the manager about it, without even looking at my husband, he informed my husband that the truck had been sold; said “you had your chance.” We were astounded by the blatant dishonesty and selling the truck to another customer as we were sitting there trying to understand their inflated interest rate - WHEN WE WERE PREAPPROVED TO MAKE THE PURCHASE. We had gone to another Vaden dealer in Beaufort 5 days prior to purchase this same vehicle and got the run around. Told us the vehicle was in Savannah, then after waiting in Beaufort for 6 hours for the runner to bring it for a test drive, we were told it was sold. A few days later, we found the vehicle was still listed in the online Vaden inventory. The salesperson at Vaden Nissan HH said the vehicle was on their lot the whole time and they would hold it for us to come make the purchase the following day. So, two trips to Beaufort/Hilton Head to purchase this vehicle and we come home empty handed. I would not recommend any Vaden dealership in South Carolina unless you want to be treated unprofessionally, with complete dishonesty, and zero integrity. This was the worst experience. More

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