Thomas Corzo
Thomas Corzo at Jim Coleman Nissan of Silver Spring
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Thomas Corzo

Service Advisor

Jim Coleman Nissan of Silver Spring

3221 Automobile Blvd
Silver Spring, MD 20904

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4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of Thomas Corzo

April 30, 2025

Dealership Rating
Employee Rating

My experience with services was great. Thomas was wonderful and answered every question that I had! More

by Tiara Johnson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 29, 2025

Dealership Rating
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Service advisor was very pleasant and the service was quick. Waiting area was very clean. More

by CDixon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
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Great customer service. Complete satisfaction. When you there, they make sure you fill at home. More

by RICHREGAL
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Okogun

April 25, 2025

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Employee Rating

I brought my car for oil change and ask to check everything like always never had a issue but this time there was no coolant and they didn't tell me that could be bad for my car thank God I saw it a More

by VANESSALAURA.AA
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 25, 2025

Jim Coleman Nissan of Silver Spring responded

Vanessa, Thank you for taking the time to provide us with feedback. We take your concerns very seriously and would like to speak with you about your service experience. Please call the Service Director Roy Ucanda at 301-890-2800 at your earliest convenience. We look forward to hearing from you.

April 23, 2025

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Employee Rating

Service dept is excellent serving customer needs. It would be great if they have express oil change service like old herbgodon Nissan. More

by NIRAN228
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Recommend Dealer
Yes

April 17, 2025

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Thomas is great to work with. He is always professional and takes time to explain the services needed. More

by COLLIER.IVY
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Recommend Dealer
Yes

April 16, 2025

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Employee Rating

Great customer service, very professional and very knowledgeable. Very reliable. The facility needs to be expanded More

by RICHREGAL
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2025

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Thomas Corzo was extremely professional and polite when working with me and my car. The issue I have is definitely not with him. It is a personal matter. I purchased tires for my car from another source an More

by KYLE WATERS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Apr 14, 2025

Jim Coleman Nissan of Silver Spring responded

Good morning Mr Waters, My name is Roy from Nissan of Silver Spring service department. Please reach out to me at 301-890-2800. I'd like to connect with you by Phone to discuss this matter further. Looking forward to hearing from you.

April 10, 2025

Dealership Rating
Employee Rating

I took my car in for an issue with my XM antenna and my Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maint More

by ADARSIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2025

Jim Coleman Nissan of Silver Spring responded

Good morning Mrs Prather, This is Roy Ucanda from Nissan of Silver Spring. I am sorry you had a negative experience with our service department. Please reach out to me at 301-890-2800 to further address and assist with your concerns. Looking forward to hearing from you.

April 07, 2025

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Employee Rating

Thomas was very courteous and helpful. But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to he More

by SONUREGMI
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Jim Coleman Nissan of Silver Spring responded

Good afternoon Sonuregmi, This is Roy From Nissan of Silver Spring service department. Unfortunately I am having a tough time locating your customer profile in our system. Please call me at your earliest convenience to discuss your experience so we can improve our processes and communication. My direct line is 301-288-6863. I look forward to hearing from you

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