Thomas Corzo

My experience with services was great. Thomas was wonderful and answered every question that I had! Thomas was wonderful and answered every question that I had! More

by Tiara Johnson Verified Customer Verified Customer

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Service advisor was very pleasant and the service was quick. Waiting area was very clean. quick. Waiting area was very clean. More

by CDixon Verified Customer Verified Customer

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Great customer service. Complete satisfaction. When you there, they make sure you fill at home. Complete satisfaction. When you there, they make sure you fill at home. More

by RICHREGAL Verified Customer Verified Customer

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I brought my car for oil change and ask to check everything like always never had a issue but this time there was no coolant and they didn't tell me that could be bad for my car thank God I saw it a everything like always never had a issue but this time there was no coolant and they didn't tell me that could be bad for my car thank God I saw it and stop the car immediately. Like I said this was my first having this problem with you guys More

by VANESSALAURA.AA Verified Customer Verified Customer

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Service dept is excellent serving customer needs. It would be great if they have express oil change service like old herbgodon Nissan. It would be great if they have express oil change service like old herbgodon Nissan. More

by NIRAN228 Verified Customer Verified Customer

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Thomas is great to work with. He is always professional and takes time to explain the services needed. He is always professional and takes time to explain the services needed. More

by COLLIER.IVY Verified Customer Verified Customer

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Great customer service, very professional and very knowledgeable. Very reliable. The facility needs to be expanded knowledgeable. Very reliable. The facility needs to be expanded More

by RICHREGAL Verified Customer Verified Customer

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Thomas Corzo was extremely professional and polite when working with me and my car. The issue I have is definitely not with him. It is a personal matter. I purchased tires for my car from another source an working with me and my car. The issue I have is definitely not with him. It is a personal matter. I purchased tires for my car from another source and took them to Coleman to install as well as get an oil change. Their policy won't let them install tires they don't sell. It is a liability thing. I get it but I wish they would have told me that before arriving at 8am. That is the reason I will not be returning. More

by KYLE WATERS Verified Customer Verified Customer

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I took my car in for an issue with my XM antenna and my Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maint Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maintenance on my car. I was inconvenienced and was not even offered a loaner. When asked, I was told they did not have any. The issues mounted and the communication with Nissan Connect is what I was told was the delay. Unacceptable. In the meantime, a salesperson is asking would I like to trade in my 42,000 plus miles Nissan Platinum Murano for a mere $15,000. Brand new tires, no dents, all in pristine condition. I was disgusted to say the least. In the end of this debacle, I had to the climate change mechanism changed to a refurbished component that did not have a warranty. To boot, then they had to get new keys because the pairing got locked up. I have never had an issue with Jim Coleman until this time. The service mechanics should always have an expert on hand if it is an unusual fix. Unfortunately, Thomas Corzo was only the liaison. My answer would for recommending is this. Get a better Service Team! For mediocre fixes, yes. For brain work, no! More

by ADARSIMMONS Verified Customer Verified Customer

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Thomas was very courteous and helpful. But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to he But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to help. Simply know the word NO More

by SONUREGMI Verified Customer Verified Customer

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