Thomas Kim | Page 2

This place doesn’t care about their customers. I know Fairfax Hyundai doesn’t care about my feedback, but I want to get my word out to help others! So I got my very first car check up for my very f I know Fairfax Hyundai doesn’t care about my feedback, but I want to get my word out to help others! So I got my very first car check up for my very first brand new car that I bought with you guys and then I got scammed. Miguel, the service guy who helped me, basically scammed me into getting like $140 7500 mile car service check up which I thought was free along with my lifetime of free oil changes. But he did not bother telling me how much it cost and just took advantage of me. Now one will answer my dad and my phone calls in the service department. Rickie Bush is also terrible. He’s an awful service manager. I don’t get how you guys live a good life like this scamming people and not even wanting to help people. But I guess that’s why people like that go into the car industry. More

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Great Service by Thomas Kim Spent all morning finding the right car on Fairfax Hyundai's web site. Filled out all the prerequisite forms. Did not help much. Had to spend a long Spent all morning finding the right car on Fairfax Hyundai's web site. Filled out all the prerequisite forms. Did not help much. Had to spend a long time turning down extra insurance (extended service contract) which jacks up the monthly payment. Finally got the price and payment down close to what I had on line. Thomas Kim was just doing his job. More

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Purchase of Tucson This was a very efficient process and relatively pain free. Thomas at first then where helpful . After discussing needs Thomas recommended a Tucson This was a very efficient process and relatively pain free. Thomas at first then where helpful . After discussing needs Thomas recommended a Tucson as best fit for my wife which was spot on and what we purchased, Will probably really visit on the next purchase More

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Hyundai is a great choice! After visiting used and new car dealerships, we were warming up to a Hyundai Elantra. Though it is a first new car, the driver is a young woman who ha After visiting used and new car dealerships, we were warming up to a Hyundai Elantra. Though it is a first new car, the driver is a young woman who has years of driving experience. She did not come with us as she was working and did not want to be involved in the process. We really are first-time Hyundai customers so we had high expectations of the customer service, maintenance and warranty, and vehicle driving quality, and were satisfied with the final purchase and financing. Thank you for the commitment to high-quality cars and people! More

by jsham Verified Customer Verified Customer

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Very attentive, no pressure. Excellent experience with Thomas Kim (sales) and Bobby DiCesaro (General Sales Manager) -- both were very helpful firing the right options package and Excellent experience with Thomas Kim (sales) and Bobby DiCesaro (General Sales Manager) -- both were very helpful firing the right options package and best value for my specific needs. TK has helped us purchasing multiple cars from Fairfax Hyundai before and came through again for us. More

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Excellent customer service and ptice It was a outstanding car buying exprience !Mr Thomas Kim made it easy! I will recommend the dealership to my friends and family! I'm a happy custome It was a outstanding car buying exprience !Mr Thomas Kim made it easy! I will recommend the dealership to my friends and family! I'm a happy customer! More

by di4u64 Verified Customer Verified Customer

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My favorite shop Great customer service and very friendly. Have met my expectations. I have been their customer for over 20 years. I will purchase it again.Thank you. Great customer service and very friendly. Have met my expectations. I have been their customer for over 20 years. I will purchase it again.Thank you. More

by qtbomb79 Verified Customer Verified Customer

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Excellent Experience Wonderful experience. I was assisted by Thomas Kim with all the information I needed & the process and I am extremely satisfied. I would definitely re Wonderful experience. I was assisted by Thomas Kim with all the information I needed & the process and I am extremely satisfied. I would definitely recommend anyone to visit this dealer if you are planning for Hyundai car with the best deal.😀 More

by yogendrajysn.333 Verified Customer Verified Customer

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Best car buy experience I ever had I have bought many cars in my life. Thomas Kim couldn't have done better. Now the story. I have been leasing a Mazda6 for almost 3 years and it I have bought many cars in my life. Thomas Kim couldn't have done better. Now the story. I have been leasing a Mazda6 for almost 3 years and it was time to start looking for a replacement. The Mazda6 I Touring is nice, but out 2015 had some annoying charachteristics like windshield reflection and a 6-way power seat that you could never get quite right. When I started my search (About November 1) I added the Kia Optima and Hyundai Sonata to my list. I wanted a turbo because I wanted the added performance and a sport-tuned suspension. Of all the cars in the class, I decided to try the Hyundai first because of price. The car had a good reputation and the dealers a not so good reputation. There are three dealers relatively near me. Ourisman in Chantilly auto park had no turbos. Manassas Hyundai would not give me a straight answer on pricing on the phone. The salesman was stupid enough to quote me the non-sales price and at "come in and we will talk." Even when I said to him I had much lower quotes and told him to rethink his pricing, I got no response./ Fairfax Hyundai gave me a very low quote for exactly what I wanted. I made an appointment with Thomas Kim. We went in. The first thing I didc was give him the qujote they sent me on the internet. They stood by it. Mr. Kim gave my wife and I the keys to the car. I drove it 1/2 block and said to me wifem this is what we want. Let's go beck and make a deal. She said drive it some more.. (Smat woman). I did. We went back and I said to mr. Kim, "Let's ta;k numbers". Everything was straight forward. Even the finance guy was nice and not high pressure. We got the car yesterday. We love it. I told Mr. Kim that I would give him a good review and here it is More

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Fantastic Team At Fairfax Hyundai Thoroughly enjoyed working with the Fairfax Hyundai team. The staff is very knowledgeable about the vehicles and helped to best match the perfect car Thoroughly enjoyed working with the Fairfax Hyundai team. The staff is very knowledgeable about the vehicles and helped to best match the perfect car for my needs. The staff was very timely, courteous, friendly, and straightforward. They made you feel comfortable with them and let me take my time with regard to my vehicle options and financing needs. Very smooth process and was able to leave the dealership very satisfied with my car selection. More

by dyeganeh86 Verified Customer Verified Customer

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